I have inherited a NetApp FAS2000 series (not sure exactly which one). It is my understanding that the device is simply used for CIFS storage, with two volumes. However, I cannot manage the device/storage. The previos admin just left a note saying go to http://name/na_admin and use the root username and password.
This page loads, but when I click FilerView, I get a standard IE page saying "This page cannot be displayed, make sure the address is correct https://name, make sure TLS and SSL protocols are enabled..." Notice the address is https.
I then noticed the admin had NetApp OnCommand shortcut on his desktop, so launched this, but couldn't discover the device. When the discovery fails, if I hover my mouse over the IP address I entered, I see "The version of OnCommand System Manager supports storage systems running Data OnTap 7.3.3 or later". I appear to be running 7.2.4L1.
Also, I have discovered the two IP addresses for CIFS access, and another IP address for the "wrench" port. Which of these is supposed to be used for OnCommand? I have also managed to login via the console port.
What should I do? Upgrade OnTap to 7.3.3 or later so I can manage through OnCommand? Is the upgrade available without a valid support agreement? Does the upgrade cause a reboot (do I need to schedule for out of hours)?
I could continue to manage via the CLI but would prefer not to.
Thanks in adnance.
PS: The OnTap web page warns that Vol1 and Vol2 are both full, so I am keen to get into the storage to see what
PPS: As a NetApp noob please don't use NetApp abbreviations