Latest plugin gives error in Volumes

[SUTANUDAS]

Hello NetApp Support,

We have deployed the latest plugin in OEM Rel 3 and we are getting the following when we select any volume under the All Metrics tab

Please help how to fix it

oracle.sysman.emSDK.emd.comm.MetricGetException: em_result=nas-dal-c01n01|vol0|nas-dal-c01n01|n01_aggr0_root|14|0|33.545|348.312

em_result=nas-dal-c01v01|dalrac_control|nas-dal-c01n01|n01_aggr1_sas_hyb|87|0|60.984|90.000

em_result=nas-dal-c01v01|dalrac_datafiles_2|nas-dal-c01n01|n01_aggr1_sas_hyb|63|0|4921.514|9216.000

em_result=nas-dal-c01v01|dalrac_datafiles_4|nas-dal-c01n01|n01_aggr1_sas_hyb|59|0|11608.294|23552.000

em_result=nas-dal-c01v01|dalrac_oralog_1|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.052|120.000

em_result=nas-dal-c01v01|dalrac_oralog_1c|nas-dal-c01n01|n01_aggr1_sas_hyb|22|0|27.490|120.000

em_result=nas-dal-c01v01|dalrac_oralog_2|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.069|120.000

em_result=nas-dal-c01v01|dalrac_oralog_4c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_tempfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|85|0|510.041|600.000

em_result=nas-dal-c01v01|dwrac_ocr1|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.025|3.000

em_result=nas-dal-c01v01|ocrfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|75|0|11.611|21.000

em_result=nas-dal-c01v01|ricrac1_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|31|0|26.170|100.000

em_result=nas-dal-c01v01|ricrac3_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|20|0|15.464|100.000

em_result=nas-dal-c01v01|ricrac_vote1|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.028|1.000

em_result=nas-dal-c01v01|ricrac_vote5|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.023|1.000

em_result=nas-dal-c01v01|root_vol_v01|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.000|0.020

Exception in thread "main" java.lang.NullPointerException

at com.netapp.plugin.common.DataCollector.main(Unknown Source)

[SUTANUDAS]

also we see the Metric Collection Errors

Disk Configuration    Nov 19, 2013 8:47:35 PM GMT    Collection Failure    oracle.sysman.emSDK.agent...

Full message

Event Details

Metric Group    Disk Configuration

Target    nas-dal-clu01(NetApp Clustered Data ONTAP Storage System)Target Information

Event Reported    Nov 19, 2013 8:47:35 PM GMT

Last Updated    Nov 19, 2013 8:47:39 PM GMT

Message    em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|

Last Comment    em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|: on Nov 19, 2013 8:47:39 PM GMT

Internal Event Name    CsDiskConfig

Event Type    Metric Evaluation Error

Category    Error

Recorded    Nov 19, 2013 8:47:39 PM GMT

[sachin1]

Hi Sutanu,

When you are viewing the volume utilization details at cluster level, this error is thrown. We will look into this problem and will try to reproduce same in our environment.

But you can view the list of volumes also if you register NetApp Storage Virtual Machine (SVM or Vserver) to plug-in. This shows the list of volumes associated to specific SVM. It is also recommended to define alerts and threshold for volumes at SVM (vserver) level not at Cluster level.

I also request you to send me the logs generated at following path (sachin1@netapp.com)

"<oem_agent_path>/plugins/netapp.storage.sys.agent.plugin_12.1.0.2.0/scripts/log

Regards,

Sachin Maheshwari

[SUTANUDAS]

Hi, i have sent email to your email address with netappplugin log - this is no mention of this metric collection error

[sachin1]

Hi Sutanu,

Thank you for sending logs.

It looks to be the problem while EM agent is dumping metric output to repository

We request you to please send the logs generated at following path:

<agent_inst>/agent_inst/sysman/log/gcagent.log.

Before sending these logs, please do following steps:

1. Go to the registered Cluster that is having this issue.

2. Click on Metric "Volume Utilization" and wait for the error.

3. Click on disk Configuration metric as well.

Once above steps are done, please send the logs(gcagent.log) to my email (sachin1@netapp.com)

Regards,

Sachin Maheshwari

[sachin1]

Hi Sutanu,

This is a follow up email to check if you are able to monitor the performance of volumes on which your database resides after registering Storage Virtual Machines (SVM) with OEM plug-in.

Also, We request you to send above logs to fix that problem for Volumes monitoring at Cluster level.

We appreciate your time in giving the feedback and improving plug-in quality.

Regards,

Sachin Maheshwari