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ONTAP Discussions

Locked file problem after DataOntap Upgrade

MARCO_CAMPANA
5,742 Views

Hello there,

I'm having a strange issue reported by one of my customer after an upgrade from dataontap 8.1P1 to 8.1.4, no other configuration changed except ontap version.

The problem is related to the shared workbook excel feature giving a lot of error about locked files.

The customer use this realtime collaboration feature without problems since 2 years ago.

I tried to replicate the problem copying the files on a windows server share without encounter any issue...

Is this a 8.1.4 bug? Any idea or suggestion?

Sorry for my poor english, I hope you can understand.

2 REPLIES 2

craigbeckman
5,742 Views

This could possibly relate to Bug IDs 552397 or 760754 regarding durable file handles.

A full list of fixes in DOT 8.1.4P1 (now GA) can be found here: http://support.netapp.com/NOW/download/software/ontap/8.1.4P1/

MARCO_CAMPANA
5,742 Views

Hello Craig.

I update the FAS but the problem is still here....

I have no more ideas...

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