The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to register at next log in.
Please note that access to your NetApp data may take up to 1 hour.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

ONTAP Discussions

Missing Configuration Files FAS2050

sg126619

Good afternoon, All.

 

I work for a subsidiary of a large corp, and I inherited a FAS2050 running 7.3.7P3 7 Mode. 

 

Out of the box, I did a wipe and selected 4a to create a Flexvol. 

 

Everything went fine in the config, and I have the system online, but there seem to be a lot of quirks that have me questioning things.

 

 

First:

There are repeated errors saying that the volume language cannot be set. I attempted to set the language on the volume, but apparently etc/lang/lang.cfg is missing. On top of that, I couldn't even query for the language codes, as it said that file was missing too! 

 

Second:

Like above, I was receiving errors that my cluster couldn't sync because the time was off. Easy to fix, so I thought. I just had to set up NTP on each node and call it a day. 

 

I open up oncommand and navigate to system tools - date/time and attempt to set it. I'm greeted with an immediate error:

 

Data ONTAP API Failed :registry key etc.zoneinfo not found

 

 

OK... So I jump onto an SSH session and try to set the zone information and such manually. No luck. etc/zoneinfo not found. I tried to manually set the zone to America/New_York, but it pushed back saying no such zone existed. 

 

 

So this has me thinking something is rotten with the root volume on my controller. I tried reloading Ontap with the software update/install command (with the appropriate sysfiles in etc/software) but that didn't seem to solve the issue. 

 

Thoughts? 

1 ACCEPTED SOLUTION

Jeff_Yao

hi

 

i think you havent install the ontap full image yet after you "4a"ed that system.?

you need to download the ontap image of right version and upload it to the system and install it.

 

hopefully helps

thanks

 

Jeff

View solution in original post

3 REPLIES 3

Jeff_Yao

hi

 

i think you havent install the ontap full image yet after you "4a"ed that system.?

you need to download the ontap image of right version and upload it to the system and install it.

 

hopefully helps

thanks

 

Jeff

View solution in original post

sg126619

That indeed was the case, which I eventually figured out. 

 

 

I'm still a bit new to the NetApp world. I'm a former employee of another storage company and primarily have dealt with their stuff my entire career! 

Jeff_Yao

no worries, everyone's welcome here. glad you figured that out. new skils 🙂

thanks for letting us know

 

Jeff

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public