Solved: My 2nd controller shows the disk of the first, but my first controller shows only a few disks

UgoCap · ‎2018-06-18

Hello guys,

I'm new with Netapp and I need some help.

I'm using a Netapp 8.1 and I can't understand why my controllers show different things.

INFCTR01*> disk show
DISK OWNER POOL SERIAL NUMBER HOME
------------ ------------- ----- ------------- -------------
0a.00.4 INFCTR01 (1788982542) Pool0 PVHR5MAB INFCTR01 (1788982542)
0a.00.8 INFCTR01 (1788982542) Pool0 PVHR39HB INFCTR01 (1788982542)
0a.00.10 INFCTR01 (1788982542) Pool0 PVHNXXTB INFCTR01 (1788982542)
0a.00.6 INFCTR01 (1788982542) Pool0 PVHRE7HB INFCTR01 (1788982542)
0a.00.11 INFCTR01 (1788982542) Pool0 PVHR33JB INFCTR01 (1788982542)
0a.00.9 INFCTR02 (1788985759) Pool0 PVHR079B INFCTR02 (1788985759)
0a.00.5 INFCTR02 (1788985759) Pool0 PVHRG9RB INFCTR02 (1788985759)
0a.00.3 INFCTR02 (1788985759) Pool0 PVHRNYRB INFCTR02 (1788985759)
0a.00.1 INFCTR02 (1788985759) Pool0 PVHRG23B INFCTR02 (1788985759)
0a.00.2 INFCTR01 (1788982542) Pool0 PVHRH14B INFCTR01 (1788982542)
0a.00.0 INFCTR01 (1788982542) Pool0 PVHRH62B INFCTR01 (1788982542)
0a.00.7 INFCTR02 (1788985759) Pool0 PVHR2KZB INFCTR02 (1788985759)

INFCTR02*> disk show
DISK OWNER POOL SERIAL NUMBER HOME
------------ ------------- ----- ------------- -------------
0a.00.10 INFCTR01 (1788982542) Pool0 PVHNXXTB INFCTR01 (1788982542)
0a.00.0 INFCTR01 (1788982542) Pool0 PVHRH62B INFCTR01 (1788982542)
0a.00.8 INFCTR01 (1788982542) Pool0 PVHR39HB INFCTR01 (1788982542)
0a.00.6 INFCTR01 (1788982542) Pool0 PVHRE7HB INFCTR01 (1788982542)
0a.00.2 INFCTR01 (1788982542) Pool0 PVHRH14B INFCTR01 (1788982542)
0b.02.15 INFCTR01 (1788982542) Pool0 LXVNKP4M INFCTR01 (1788982542)
0b.02.19 INFCTR01 (1788982542) Pool0 JWWWYMMJ INFCTR01 (1788982542)
0b.02.1 INFCTR01 (1788982542) Pool0 LXVNZJZM INFCTR01 (1788982542)
0b.02.9 INFCTR01 (1788982542) Pool0 LXXESDUN INFCTR01 (1788982542)
0a.01.23 INFCTR01 (1788982542) Pool0 LXXHP0WN INFCTR01 (1788982542)
0a.01.7 INFCTR02 (1788985759) Pool0 CZWRVWTN INFCTR02 (1788985759)
0b.02.21 INFCTR01 (1788982542) Pool0 JWWW76AJ INFCTR01 (1788982542)
0b.02.11 INFCTR01 (1788982542) Pool0 LXXET65N INFCTR01 (1788982542)
0b.02.13 INFCTR01 (1788982542) Pool0 JWWWB29J INFCTR01 (1788982542)
0a.01.21 INFCTR01 (1788982542) Pool0 6SL3MP8X0000N236H5HB INFCTR01 (1788982542)
0b.02.18 INFCTR01 (1788982542) Pool0 6SL3R76W0000N2291D2E INFCTR01 (1788982542)
0a.01.15 INFCTR01 (1788982542) Pool0 6SL3MV0Q0000N236HTG1 INFCTR01 (1788982542)
0a.01.19 INFCTR01 (1788982542) Pool0 6SL3LTHG0000N236DGFJ INFCTR01 (1788982542)
0a.01.4 INFCTR01 (1788982542) Pool0 6SL3LQLP0000N2374CEV INFCTR01 (1788982542)
0b.02.14 INFCTR01 (1788982542) Pool0 6SL8XKBG0000N4520UDP INFCTR01 (1788982542)
0a.01.2 INFCTR01 (1788982542) Pool0 6SL3M8H40000N236E4NA INFCTR01 (1788982542)
0a.01.11 INFCTR01 (1788982542) Pool0 6SL3MKQQ0000N236L30C INFCTR01 (1788982542)
0a.01.8 INFCTR01 (1788982542) Pool0 6SL3LHGE0000N236H5HP INFCTR01 (1788982542)
0a.01.3 INFCTR01 (1788982542) Pool0 6SL3KD230000N2370G8P INFCTR01 (1788982542)
0a.01.12 INFCTR01 (1788982542) Pool0 6SL3MSLH0000N23766GV INFCTR01 (1788982542)
0b.02.16 INFCTR01 (1788982542) Pool0 6SLAVXEG0000N6310EBY INFCTR01 (1788982542)
0a.01.0 INFCTR01 (1788982542) Pool0 6SL3MG6L0000N236H0V1 INFCTR01 (1788982542)
0b.02.20 INFCTR01 (1788982542) Pool0 6SL3RJNW0000N2395B74 INFCTR01 (1788982542)
0a.01.16 INFCTR01 (1788982542) Pool0 6SL3MA290000N236HQ4Q INFCTR01 (1788982542)
0a.01.9 INFCTR01 (1788982542) Pool0 6SL3M6N60000N2376381 INFCTR01 (1788982542)
0a.01.10 INFCTR01 (1788982542) Pool0 6SL3MC9B0000N236DC91 INFCTR01 (1788982542)
0b.02.0 INFCTR01 (1788982542) Pool0 6SL3F40T0000N23951C8 INFCTR01 (1788982542)
0b.02.12 INFCTR01 (1788982542) Pool0 6SL3RBRX0000N2392NW6 INFCTR01 (1788982542)
0b.01.13 INFCTR01 (1788982542) Pool0 6SL3M71T0000N236E8GU INFCTR01 (1788982542)
0a.01.22 INFCTR01 (1788982542) Pool0 6SL3M8750000N236E99P INFCTR01 (1788982542)
0a.01.17 INFCTR01 (1788982542) Pool0 6SL3LV6Z0000N235AGV7 INFCTR01 (1788982542)
0b.02.10 INFCTR01 (1788982542) Pool0 6SL3RJN60000N2397C3U INFCTR01 (1788982542)
0b.02.22 INFCTR01 (1788982542) Pool0 6SL3RJFS0000N2394YAU INFCTR01 (1788982542)
0a.01.18 INFCTR01 (1788982542) Pool0 6SL3MQXK0000N2370F8U INFCTR01 (1788982542)
0a.01.6 INFCTR01 (1788982542) Pool0 6SL3MAR70000N236DCL7 INFCTR01 (1788982542)
0b.02.23 INFCTR01 (1788982542) Pool0 6SL3N3Z10000N2378W5N INFCTR01 (1788982542)
0a.01.1 INFCTR01 (1788982542) Pool0 6SL3MFSP0000N234AHGC INFCTR01 (1788982542)
0b.02.4 INFCTR01 (1788982542) Pool0 6SL3R9C30000N239B1NZ INFCTR01 (1788982542)
0b.02.3 INFCTR01 (1788982542) Pool0 6SL3N0SE0000N236HQ9A INFCTR01 (1788982542)
0b.02.6 INFCTR01 (1788982542) Pool0 6SL3R4EL0000N238J1VF INFCTR01 (1788982542)
0b.02.7 INFCTR01 (1788982542) Pool0 6SL3MDWY0000N236H44M INFCTR01 (1788982542)
0b.02.17 INFCTR02 (1788985759) Pool0 6SL3MGTK0000N23766FQ INFCTR02 (1788985759)
0a.01.14 INFCTR01 (1788982542) Pool0 6SL3MTSE0000N2370HDE INFCTR01 (1788982542)
0a.00.3 INFCTR02 (1788985759) Pool0 PVHRNYRB INFCTR02 (1788985759)
0a.00.7 INFCTR02 (1788985759) Pool0 PVHR2KZB INFCTR02 (1788985759)
0a.00.9 INFCTR02 (1788985759) Pool0 PVHR079B INFCTR02 (1788985759)
0a.00.1 INFCTR02 (1788985759) Pool0 PVHRG23B INFCTR02 (1788985759)
0a.00.11 INFCTR01 (1788982542) Pool0 PVHR33JB INFCTR01 (1788982542)
0a.00.4 INFCTR01 (1788982542) Pool0 PVHR5MAB INFCTR01 (1788982542)
0a.00.5 INFCTR02 (1788985759) Pool0 PVHRG9RB INFCTR02 (1788985759)
0b.02.5 INFCTR01 (1788982542) Pool0 0XHUBBLP INFCTR01 (1788982542)
0b.02.2 INFCTR01 (1788982542) Pool0 0XJKTGMP INFCTR01 (1788982542)
0b.02.8 INFCTR01 (1788982542) Pool0 0XJT7PHP INFCTR01 (1788982542)
0a.01.5 INFCTR01 (1788982542) Pool0 0XJJJ2HP INFCTR01 (1788982542)

The problem is that everytime i try do change ownership or whatever the first controller says that the disk doesn't exist and the 2nd says that the disk is owned by the partner.

GidonMarcus · ‎2018-06-20

Hi

The output show that nothing is "connected" to the 01 (left controller) 0a and 0b ports

to see it - search on your output:

[2] Vendor: <N/A> (disconnected)

and

State for adapter channel 0b: OFFLINE (physical)

The cabling between he shelves looks correct . and from the shelves side it's seems that all the cables are connected and identify with a NetApp part number. it's seems like the other side (the one leading to the 01 controller is just not plugged)

shelf 2

[4] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 208120599 Part number: 112-00177+A0

shelf 1

[1] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 210920767 Part number: 112-00177+A0

Are the cables maybe up-side-down or maybe damaged after such attempt maybe? (it's easy to do. and it will look fit if you put enough force)

Gidi Marcus (Linkedin) - Storage and Microsoft technologies consultant - Hydro IT LTD - UK

View solution in original post

aborzenkov · ‎2018-06-18

Looks like shelves 01 and 02 are physically connected to INFCTR02 only. You need to verify cabling.

UgoCap · ‎2018-06-19

Hello and thanks for the answer but I double checked and the cabling seems good.

I followed the cabling guide in attachment.

GidonMarcus · ‎2018-06-19

Hi

Can you please print the following commands twice with one minute between each iteration from the node INFCTR01?

sasadmin adapter_state 0b

sasadmin expander_phy_state 0a.00

from that output we can see if something is connected to the 0b interface and to the internal shelf interface (what looks from the outside as 0a) and if it logs errors.

And from both nodes:

sysconfig -a 0

environment status shelf

From those output we can verify the cables models (have to be NetApp) and port to port mapping using the cable s/n we see attached to each port.

Gidi

Gidi Marcus (Linkedin) - Storage and Microsoft technologies consultant - Hydro IT LTD - UK

UgoCap · ‎2018-06-20

Hello, thanks for the answer.

INFCTR01> sasadmin adapter_state 0b
State for adapter channel 0b: OFFLINE (physical)
Invald Disprt Loss Phy Phy
DWord Error Sync Reset Change
PHY STATE Count Count Count Prob Count
--------------------------------------------------------
4 Disabled 0 0 0 0 0
5 Disabled 0 0 0 0 0
6 Disabled 0 0 0 0 0
7 Disabled 0 0 0 0 0

Frames In : 0
Frames Out : 0
Commands Completed successfully : 0
Commands Completed in error : 0

INFCTR01> sasadmin expander_phy_state 0a.00

Expander phy state on 0a.0 (NETAPP :DS224IOM6E 6500039991):
Pwr Invald Disprt Loss Phy CRC Phy
Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA
PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/P0:0 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
1/P0:1 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
2/P0:2 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
3/P0:3 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
4/P1:0 Disabled
5/P1:1 Disabled
6/P1:2 Disabled
7/P1:3 Disabled
8/0 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
9/1 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
10/2 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
11/3 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
12/4 6.0 Gb/s YES 1 0 0 0 0 0 0 0 4 ----------------
13/5 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
14/6 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
15/7 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
16/8 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
17/9 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
18/10 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
19/11 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
20/12 Disabled/NODRV --- 0 0 0
21/13 Disabled/NODRV --- 0 0 0
22/14 Disabled/NODRV --- 0 0 0
23/15 Disabled/NODRV --- 0 0 0
24/16 Disabled/NODRV --- 0 0 0
25/17 Disabled/NODRV --- 0 0 0
26/18 Disabled/NODRV --- 0 0 0
27/19 Disabled/NODRV --- 0 0 0
28/20 Disabled/NODRV --- 0 0 0
29/21 Disabled/NODRV --- 0 0 0
30/22 Disabled/NODRV --- 0 0 0
31/23 Disabled/NODRV --- 0 0 0
32/V255 Disabled
33/V255 Disabled
34/V255 Disabled
35/V255 Disabled
36/V99 6.0 Gb/s --- --- --- --- 0 0 0 0 0 0 ----------------

INFCTR01> sasadmin adapter_state 0b
State for adapter channel 0b: OFFLINE (physical)
Invald Disprt Loss Phy Phy
DWord Error Sync Reset Change
PHY STATE Count Count Count Prob Count
--------------------------------------------------------
4 Disabled 0 0 0 0 0
5 Disabled 0 0 0 0 0
6 Disabled 0 0 0 0 0
7 Disabled 0 0 0 0 0

Frames In : 0
Frames Out : 0
Commands Completed successfully : 0
Commands Completed in error : 0

INFCTR01> sasadmin expander_phy_state 0a.00

Expander phy state on 0a.0 (NETAPP :DS224IOM6E 6500039991):
Pwr Invald Disprt Loss Phy CRC Phy
Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA
PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/P0:0 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
1/P0:1 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
2/P0:2 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
3/P0:3 6.0 Gb/s --- --- --- --- 0 0 0 0 0 23 ----------------
4/P1:0 Disabled
5/P1:1 Disabled
6/P1:2 Disabled
7/P1:3 Disabled
8/0 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
9/1 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
10/2 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
11/3 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
12/4 6.0 Gb/s YES 1 0 0 0 0 0 0 0 4 ----------------
13/5 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
14/6 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
15/7 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
16/8 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
17/9 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
18/10 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
19/11 6.0 Gb/s YES 0 0 0 0 0 0 0 0 2 ----------------
20/12 Disabled/NODRV --- 0 0 0
21/13 Disabled/NODRV --- 0 0 0
22/14 Disabled/NODRV --- 0 0 0
23/15 Disabled/NODRV --- 0 0 0
24/16 Disabled/NODRV --- 0 0 0
25/17 Disabled/NODRV --- 0 0 0
26/18 Disabled/NODRV --- 0 0 0
27/19 Disabled/NODRV --- 0 0 0
28/20 Disabled/NODRV --- 0 0 0
29/21 Disabled/NODRV --- 0 0 0
30/22 Disabled/NODRV --- 0 0 0
31/23 Disabled/NODRV --- 0 0 0
32/V255 Disabled
33/V255 Disabled
34/V255 Disabled
35/V255 Disabled
36/V99 6.0 Gb/s --- --- --- --- 0 0 0 0 0 0 ----------------

-------------------------------------------------------------------------------------------------------------

Controler 01

INFCTR01> sysconfig -a 0
slot 0: System Board 1.7 GHz (System Board XIX B1)
Model Name: FAS2240-2
Part Number: 111-00846
Revision: B1
Serial Number: 5010208014
BIOS version: 8.0.0
Loader version: 4.0
Processors: 4
Processor ID: 0x106e4
Microcode Version: 0xffff0002
Processor type: Intel(R) Xeon(R) CPU C3528 @ 1.73GHz
Memory Size: 6144 MB
Memory Attributes: Hoisting
Normal ECC
NVMEM Size: 768 MB of Main Memory Used
CMOS RAM Status: OK
Controller: A
Service Processor Status: Online
Firmware Version: 2.1.3P2
Mgmt MAC Address: 00:A0:98:1A:99:1C
Ethernet Link: up, 100Mb, full duplex, auto-neg complete
Using DHCP: no
IPv4 configuration:
IP Address: 10.200.21.24
Netmask: 255.255.255.0
Gateway: 10.200.21.1
IPv6 configuration: Disabled
slot 0: Internal 10/100 Ethernet Controller
e0M MAC Address: 00:a0:98:1a:99:1b (auto-100tx-fd-up)
e0P MAC Address: 00:a0:98:1a:99:1a (auto-100tx-fd-up)
Device Type: Rev 0
memory mapped I/O base 0x00000000dfa00000, size 0x20000
I/O base 0x0000000000003000, size 0x20
memory mapped I/O base 0x00000000dfa20000, size 0x4000
memory mapped I/O base 0x00000000dfb20000, size 0x20000
I/O base 0x0000000000004000, size 0x20
memory mapped I/O base 0x00000000dfb00000, size 0x4000
slot 0: Quad Gigabit Ethernet Controller 82580
e0a MAC Address: 00:a0:98:1a:99:16 (auto-unknown-down)
e0b MAC Address: 00:a0:98:1a:99:17 (auto-unknown-down)
e0c MAC Address: 00:a0:98:1a:99:18 (auto-unknown-down)
e0d MAC Address: 00:a0:98:1a:99:19 (auto-unknown-down)
Device Type: 150E
memory mapped I/O base 0x00000000df700000, size 0x80000
I/O base 0x0000000000002040, size 0x20
memory mapped I/O base 0x00000000df808000, size 0x4000
memory mapped I/O base 0x00000000df780000, size 0x80000
I/O base 0x0000000000002060, size 0x20
memory mapped I/O base 0x00000000df80c000, size 0x4000
memory mapped I/O base 0x00000000df600000, size 0x80000
I/O base 0x0000000000002000, size 0x20
memory mapped I/O base 0x00000000df800000, size 0x4000
memory mapped I/O base 0x00000000df680000, size 0x80000
I/O base 0x0000000000002020, size 0x20
memory mapped I/O base 0x00000000df804000, size 0x4000
slot 0: Interconnect HBA: Mellanox IB MT25204
GUID: 0x100000a0981a9916 LID: 0x4 Remote LID: 0x5
Firmware rev: 1.0.800
Hardware rev: 160
Command rev: 1
memory mapped I/O base 0xdf400000, size 0x100000
prefetchable memory base 0xde800000, size 0x800000
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8001 rev. C, SAS, <UP>)
Firmware rev: 01.11.00.00
Base WWN: 5:00a098:0008bf2:70
Phy State: [0] Enabled, 6.0 Gb/s
[1] Enabled, 6.0 Gb/s
[2] Enabled, 6.0 Gb/s
[3] Enabled, 6.0 Gb/s
00.0 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRH62B)
00.1 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRG23B)
00.2 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRH14B)
00.3 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRNYRB)
00.4 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR5MAB)
00.5 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRG9RB)
00.6 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRE7HB)
00.7 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR2KZB)
00.8 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR39HB)
00.9 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR079B)
00.10: NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHNXXTB)
00.11: NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR33JB)
Shelf 0: IOM6E Firmware rev. IOM6E A: 0113 IOM6E B: 0113
slot 0: SAS Host Adapter 0b (PMC-Sierra PM8001 rev. C, SAS, <OFFLINE (hard)>)
Firmware rev: 01.11.00.00
Base WWN: 5:00a098:0008bf2:74
Phy State: [4] Disabled
[5] Disabled
[6] Disabled
[7] Disabled
QSFP Vendor: not available
QSFP Part Number: not available
QSFP Type: not available
QSFP Serial Number: not available
memory mapped I/O base 0xdf530000, size 0x10000
memory mapped I/O base 0xdf520000, size 0x10000
memory mapped I/O base 0x00000000df510000, size 0x10000
memory mapped I/O base 0x00000000df500000, size 0x10000
slot 0: Intel ICH USB EHCI Adapter u0a (0xdf101000)
boot0 Micron Technology Real SSD eUSB 2GB, class 0/0, rev 2.00/11.10, addr 2 1936MB 512B/sect (4BF0022700157661)
memory-mapped I/O base 0xdf101000, size 0x400

INFCTR01> environment status shelf
Environment for channel 0a
Number of shelves monitored: 1 enabled: yes
Environmental failure on shelves on this channel? no

Channel: 0a
Shelf: 0
SES device path: local access: 0a.00.99
Module type: IOM6E; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 0:
logical identifier=0x500a09800086f56f
vendor identification=NETAPP
product identification=DS2246
product revision level=0113
Vendor-specific information:
Product Serial Number: 6500039991
Status reads attempted: 184921; failed: 0
Control writes attempted: 874; failed: 0
Shelf bays with disk devices installed:
11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2; with error: none
Power Supply information by element:
[1] Serial number: XXT113765284 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
[2] Serial number: XXT113765285 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf voltages by element:
[1] 5.07 Volts Normal voltage range
[2] 12.42 Volts Normal voltage range
[3] 5.07 Volts Normal voltage range
[4] 12.42 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf currents by element:
[1] 0 mA Normal current range
[2] 0 mA Normal current range
[3] 0 mA Normal current range
[4] 6090 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4; with error: none
Cooling Units by element:
[1] 3000 RPM
[2] 3000 RPM
[3] 3000 RPM
[4] 3020 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf temperatures by element:
[1] 32 C (89 F) (ambient) Normal temperature range
[2] 32 C (89 F) Normal temperature range
[3] 22 C (71 F) Normal temperature range
[4] 49 C (120 F) Normal temperature range
[5] 26 C (78 F) Normal temperature range
[6] 52 C (125 F) Normal temperature range
[7] 36 C (96 F) Normal temperature range
[8] 40 C (104 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: 5010208014 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
[2] Serial number: 5010211231 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
Enclosure element list: 1; with error: none
Enclosure information:
[1] WWN: 500a09800086f56f Shelf ID: 00
Serial number: 6500039991 Part number: 111-00717+C0
Midplane serial number: 5009225380 Midplane part number: 110-00159+A0
SAS connector attached element list: 1, 3, 4; with error: none
SAS cable information by element:
[1] Internal connector
[2] Vendor: <N/A> (disconnected)
Type: <N/A> <N/A> <N/A> ID: <N/A> Swaps: 0
Serial number: <N/A> Part number: <N/A>
[3] Internal connector
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 210020515 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:A0:98:1A:99:1C
[2] MAC address: 00:A0:98:1A:91:A4
Processor Complex attached element list: 1, 2; with error: none
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1

Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf 0: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 11 10 9 8 7 6 5 4 3 2 1 0

Controller 02

INFCTR02> sysconfig -a 0
slot 0: System Board 1.7 GHz (System Board XIX B1)
Model Name: FAS2240-2
Part Number: 111-00846
Revision: B1
Serial Number: 5010211231
BIOS version: 8.0.0
Loader version: 4.0
Processors: 4
Processor ID: 0x106e4
Microcode Version: 0xffff0002
Processor type: Intel(R) Xeon(R) CPU C3528 @ 1.73 GHz
Memory Size: 6144 MB
Memory Attributes: Hoisting
Normal ECC
NVMEM Size: 768 MB of Main Memory Used
CMOS RAM Status: OK
Controller: B
Service Processor Status: Online
Firmware Version: 2.1.3P2
Mgmt MAC Address: 00:A0:98:1A:91:A4
Ethernet Link: up, 100Mb, full duplex, auto-neg complete
Using DHCP: no
IPv4 configuration:
IP Address: 10.200.21.25
Netmask: 255.255.255.0
Gateway: 10.200.21.1
IPv6 configuration: Disabled
slot 0: Internal 10/100 Ethernet Controller
e0M MAC Address: 00:a0:98:1a:91:a3 (auto-100tx-fd-up)
e0P MAC Address: 00:a0:98:1a:91:a2 (auto-100tx-fd-up)
Device Type: Rev 0
memory mapped I/O base 0x00000000dfa00000, size 0x20000
I/O base 0x0000000000003000, size 0x20
memory mapped I/O base 0x00000000dfa20000, size 0x4000
memory mapped I/O base 0x00000000dfb20000, size 0x20000
I/O base 0x0000000000004000, size 0x20
memory mapped I/O base 0x00000000dfb00000, size 0x4000
slot 0: Quad Gigabit Ethernet Controller 82580
e0a MAC Address: 00:a0:98:1a:91:9e (auto-unknown-down)
e0b MAC Address: 00:a0:98:1a:91:9f (auto-unknown-down)
e0c MAC Address: 00:a0:98:1a:91:a0 (auto-unknown-down)
e0d MAC Address: 00:a0:98:1a:91:a1 (auto-unknown-down)
Device Type: 150E
memory mapped I/O base 0x00000000df700000, size 0x80000
I/O base 0x0000000000002040, size 0x20
memory mapped I/O base 0x00000000df808000, size 0x4000
memory mapped I/O base 0x00000000df780000, size 0x80000
I/O base 0x0000000000002060, size 0x20
memory mapped I/O base 0x00000000df80c000, size 0x4000
memory mapped I/O base 0x00000000df600000, size 0x80000
I/O base 0x0000000000002000, size 0x20
memory mapped I/O base 0x00000000df800000, size 0x4000
memory mapped I/O base 0x00000000df680000, size 0x80000
I/O base 0x0000000000002020, size 0x20
memory mapped I/O base 0x00000000df804000, size 0x4000
slot 0: Interconnect HBA: Mellanox IB MT25204
GUID: 0x100000a0981a919e LID: 0x5 Remote LID: 0x4
Firmware rev: 1.0.800
Hardware rev: 160
Command rev: 1
memory mapped I/O base 0xdf400000, size 0x100000
prefetchable memory base 0xde800000, size 0x800000
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8001 rev. C, SAS, <UP>)
Firmware rev: 01.11.00.00
Base WWN: 5:00a098:0008bb0:f0
Phy State: [0] Enabled, 6.0 Gb/s
[1] Enabled, 6.0 Gb/s
[2] Enabled, 6.0 Gb/s
[3] Enabled, 6.0 Gb/s
00.0 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRH62 B)
00.1 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRG23 B)
00.2 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRH14 B)
00.3 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRNYR B)
00.4 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR5MA B)
00.5 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRG9R B)
00.6 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHRE7H B)
00.7 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR2KZ B)
00.8 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR39H B)
00.9 : NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR079 B)
00.10: NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHNXXT B)
00.11: NETAPP X422_HCOBD600A10 NA02 560.0GB 520B/sect (PVHR33J B)
01.0 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MG6 L0000N236H0V1)
01.1 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MFS P0000N234AHGC)
01.2 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M8H 40000N236E4NA)
01.3 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3KD2 30000N2370G8P)
01.4 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LQL P0000N2374CEV)
01.5 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJJJ2H P)
01.6 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MAR 70000N236DCL7)
01.7 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (CZWRVWT N)
01.8 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LHG E0000N236H5HP)
01.9 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M6N 60000N2376381)
01.10: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MC9 B0000N236DC91)
01.11: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MKQ Q0000N236L30C)
01.12: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MSL H0000N23766GV)
01.13: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M71 T0000N236E8GU)
01.14: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MTS E0000N2370HDE)
01.15: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MV0 Q0000N236HTG1)
01.16: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MA2 90000N236HQ4Q)
01.17: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LV6 Z0000N235AGV7)
01.18: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MQX K0000N2370F8U)
01.19: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LTH G0000N236DGFJ)
01.20: NETAPP X412_S15K7560A15 NA00 0.0GB 0B/sect (???)
01.21: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MP8 X0000N236H5HB)
01.22: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M87 50000N236E99P)
01.23: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXHP0W N)
02.0 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3F40 T0000N23951C8)
02.1 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXVNZJZ M)
02.2 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJKTGM P)
02.3 : NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3N0S E0000N236HQ9A)
02.4 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R9C 30000N239B1NZ)
02.5 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XHUBBL P)
02.6 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R4E L0000N238J1VF)
02.7 : NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3MDW Y0000N236H44M)
02.8 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJT7PH P)
02.9 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXESDU N)
02.10: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJN 60000N2397C3U)
02.11: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXET65 N)
02.12: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RBR X0000N2392NW6)
02.13: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWWB29 J)
02.14: NETAPP X412_S15K7560A15 NA06 560.0GB 520B/sect (6SL8XKB G0000N4520UDP)
02.15: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXVNKP4 M)
02.16: NETAPP X412_S15K7560A15 NA08 560.0GB 520B/sect (6SLAVXE G0000N6310EBY)
02.17: NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3MGT K0000N23766FQ)
02.18: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R76 W0000N2291D2E)
02.19: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWWYMM J)
02.20: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJN W0000N2395B74)
02.21: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWW76A J)
02.22: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJF S0000N2394YAU)
02.23: NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3N3Z 10000N2378W5N)
Shelf 0: IOM6E Firmware rev. IOM6E A: 0113 IOM6E B: 0113
Shelf 1: IOM3 Firmware rev. IOM3 A: 0144 IOM3 B: 0144
Shelf 2: IOM3 Firmware rev. IOM3 A: 0144 IOM3 B: 0144
slot 0: SAS Host Adapter 0b (PMC-Sierra PM8001 rev. C, SAS, <UP>)
Firmware rev: 01.11.00.00
Base WWN: 5:00a098:0008bb0:f4
Phy State: [4] Enabled, 3.0 Gb/s
[5] Enabled, 3.0 Gb/s
[6] Enabled, 3.0 Gb/s
[7] Enabled, 3.0 Gb/s
QSFP Vendor: Molex Inc.
QSFP Part Number: 112-00177+A0
QSFP Type: Passive Copper 2m ID:01
QSFP Serial Number: 210920751
01.0 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MG6 L0000N236H0V1)
01.1 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MFS P0000N234AHGC)
01.2 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M8H 40000N236E4NA)
01.3 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3KD2 30000N2370G8P)
01.4 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LQL P0000N2374CEV)
01.5 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJJJ2H P)
01.6 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MAR 70000N236DCL7)
01.7 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (CZWRVWT N)
01.8 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LHG E0000N236H5HP)
01.9 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M6N 60000N2376381)
01.10: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MC9 B0000N236DC91)
01.11: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MKQ Q0000N236L30C)
01.12: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MSL H0000N23766GV)
01.13: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M71 T0000N236E8GU)
01.14: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MTS E0000N2370HDE)
01.15: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MV0 Q0000N236HTG1)
01.16: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MA2 90000N236HQ4Q)
01.17: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LV6 Z0000N235AGV7)
01.18: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MQX K0000N2370F8U)
01.19: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3LTH G0000N236DGFJ)
01.20: NETAPP X412_S15K7560A15 NA00 0.0GB 0B/sect (???)
01.21: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3MP8 X0000N236H5HB)
01.22: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3M87 50000N236E99P)
01.23: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXHP0W N)
02.0 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3F40 T0000N23951C8)
02.1 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXVNZJZ M)
02.2 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJKTGM P)
02.3 : NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3N0S E0000N236HQ9A)
02.4 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R9C 30000N239B1NZ)
02.5 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XHUBBL P)
02.6 : NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R4E L0000N238J1VF)
02.7 : NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3MDW Y0000N236H44M)
02.8 : NETAPP X412_HKCBF560A15 NA00 560.0GB 520B/sect (0XJT7PH P)
02.9 : NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXESDU N)
02.10: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJN 60000N2397C3U)
02.11: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXXET65 N)
02.12: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RBR X0000N2392NW6)
02.13: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWWB29 J)
02.14: NETAPP X412_S15K7560A15 NA06 560.0GB 520B/sect (6SL8XKB G0000N4520UDP)
02.15: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (LXVNKP4 M)
02.16: NETAPP X412_S15K7560A15 NA08 560.0GB 520B/sect (6SLAVXE G0000N6310EBY)
02.17: NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3MGT K0000N23766FQ)
02.18: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3R76 W0000N2291D2E)
02.19: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWWYMM J)
02.20: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJN W0000N2395B74)
02.21: NETAPP X412_HVIPC560A15 NA02 560.0GB 520B/sect (JWWW76A J)
02.22: NETAPP X412_S15K7560A15 NA00 560.0GB 520B/sect (6SL3RJF S0000N2394YAU)
02.23: NETAPP X412_S15K7560A15 NA04 560.0GB 520B/sect (6SL3N3Z 10000N2378W5N)
Shelf 0: IOM6E Firmware rev. IOM6E A: 0113 IOM6E B: 0113
Shelf 1: IOM3 Firmware rev. IOM3 A: 0144 IOM3 B: 0144
Shelf 2: IOM3 Firmware rev. IOM3 A: 0144 IOM3 B: 0144
memory mapped I/O base 0xdf530000, size 0x10000
memory mapped I/O base 0xdf520000, size 0x10000
memory mapped I/O base 0x00000000df510000, size 0x10000
memory mapped I/O base 0x00000000df500000, size 0x10000
slot 0: Intel ICH USB EHCI Adapter u0a (0xdf101000)
boot0 Micron Technology Real SSD eUSB 2GB, class 0/0, rev 2.00 /11.10, addr 2 1936MB 512B/sect (4BF0022700157228)
memory-mapped I/O base 0xdf101000, size 0x400

INFCTR02> environment status shelf
Environment for channel 0a
Number of shelves monitored: 3 enabled: yes
Environmental failure on shelves on this channel? no

Channel: 0a
Shelf: 0
SES device path: local access: 0a.00.99
Module type: IOM6E; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 0:
logical identifier=0x500a09800086f56f
vendor identification=NETAPP
product identification=DS2246
product revision level=0113
Vendor-specific information:
Product Serial Number: 6500039991
Status reads attempted: 258226; failed: 0
Control writes attempted: 1255; failed: 0
Shelf bays with disk devices installed:
11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2; with error: none
Power Supply information by element:
[1] Serial number: XXT113765284 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
[2] Serial number: XXT113765285 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf voltages by element:
[1] 5.07 Volts Normal voltage range
[2] 12.42 Volts Normal voltage range
[3] 5.07 Volts Normal voltage range
[4] 12.42 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf currents by element:
[1] 0 mA Normal current range
[2] 5420 mA Normal current range
[3] 0 mA Normal current range
[4] 8240 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4; with error: none
Cooling Units by element:
[1] 3020 RPM
[2] 3000 RPM
[3] 3020 RPM
[4] 3020 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf temperatures by element:
[1] 32 C (89 F) (ambient) Normal temperature range
[2] 32 C (89 F) Normal temperature range
[3] 22 C (71 F) Normal temperature range
[4] 49 C (120 F) Normal temperature range
[5] 26 C (78 F) Normal temperature range
[6] 52 C (125 F) Normal temperature range
[7] 36 C (96 F) Normal temperature range
[8] 40 C (104 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 2
ES Electronics information by element:
[1] Serial number: 5010208014 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
[2] Serial number: 5010211231 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
Enclosure element list: 1; with error: none
Enclosure information:
[1] WWN: 500a09800086f56f Shelf ID: 00
Serial number: 6500039991 Part number: 111-00717+C0
Midplane serial number: 5009225380 Midplane part number: 110-0015 9+A0
SAS connector attached element list: 1, 3, 4; with error: none
SAS cable information by element:
[1] Internal connector
[2] Vendor: <N/A> (disconnected)
Type: <N/A> <N/A> <N/A> ID: <N/A> Swaps: 0
Serial number: <N/A> Part number: <N/A>
[3] Internal connector
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 210020515 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:A0:98:1A:99:1C
[2] MAC address: 00:A0:98:1A:91:A4
Processor Complex attached element list: 1, 2; with error: none
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1

Channel: 0a
Shelf: 1
SES device path: local access: 0a.01.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 1:
logical identifier=0x50050cc102031460
vendor identification=NETAPP
product identification=DS4243
product revision level=0144
Vendor-specific information:
Product Serial Number: SHX0971733H23YC
Status reads attempted: 258226; failed: 0
Control writes attempted: 1460; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2, 3, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200B620B Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: PMW8256200B60B6 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[3] Serial number: PMW8256200B617A Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[4] Serial number: PMW8256200B61AC Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with erro r: none
Shelf voltages by element:
[1] 5.15 Volts Normal voltage range
[2] 12.22 Volts Normal voltage range
[3] 5.11 Volts Normal voltage range
[4] 12.22 Volts Normal voltage range
[5] 5.15 Volts Normal voltage range
[6] 12.26 Volts Normal voltage range
[7] 5.11 Volts Normal voltage range
[8] 12.26 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with erro r: none
Shelf currents by element:
[1] 6640 mA Normal current range
[2] 6170 mA Normal current range
[3] 4800 mA Normal current range
[4] 8900 mA Normal current range
[5] 4020 mA Normal current range
[6] 6250 mA Normal current range
[7] 4530 mA Normal current range
[8] 6170 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Cooling Units by element:
[1] 2920 RPM
[2] 3220 RPM
[3] 3450 RPM
[4] 2920 RPM
[5] 3970 RPM
[6] 3000 RPM
[7] 3520 RPM
[8] 3000 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 , 11, 12; with error: none
Shelf temperatures by element:
[1] 33 C (91 F) (ambient) Normal temperature range
[2] 37 C (98 F) Normal temperature range
[3] 35 C (95 F) Normal temperature range
[4] 45 C (113 F) Normal temperature range
[5] 39 C (102 F) Normal temperature range
[6] 49 C (120 F) Normal temperature range
[7] 37 C (98 F) Normal temperature range
[8] 45 C (113 F) Normal temperature range
[9] 39 C (102 F) Normal temperature range
[10] 50 C (122 F) Normal temperature range
[11] 36 C (96 F) Normal temperature range
[12] 38 C (100 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[9] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[10] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[11] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[12] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 2
ES Electronics information by element:
[1] Serial number: IMS0948580G7PB5 Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580G7PFM Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 210920767 Part number: 112-00177+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 208120598 Part number: 112-00177+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 210020515 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 210020517 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:73:F3:2C
[2] MAC address: 00:50:CC:73:F3:31
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1

Channel: 0a
Shelf: 2
SES device path: local access: 0a.02.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 2:
logical identifier=0x50050cc102030d1d
vendor identification=NETAPP
product identification=DS4243
product revision level=0144
Vendor-specific information:
Product Serial Number: SHX0971733H271S
Status reads attempted: 258226; failed: 0
Control writes attempted: 887; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2, 3, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200B2F41 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: PMW8256200B2FC3 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[3] Serial number: PMW8256200B2F29 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[4] Serial number: PMW8256200B2CE7 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with erro r: none
Shelf voltages by element:
[1] 5.15 Volts Normal voltage range
[2] 12.14 Volts Normal voltage range
[3] 5.15 Volts Normal voltage range
[4] 12.22 Volts Normal voltage range
[5] 5.15 Volts Normal voltage range
[6] 12.26 Volts Normal voltage range
[7] 5.11 Volts Normal voltage range
[8] 12.22 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with erro r: none
Shelf currents by element:
[1] 3820 mA Normal current range
[2] 5660 mA Normal current range
[3] 5740 mA Normal current range
[4] 5620 mA Normal current range
[5] 3590 mA Normal current range
[6] 8080 mA Normal current range
[7] 3630 mA Normal current range
[8] 5540 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Cooling Units by element:
[1] 3450 RPM
[2] 3000 RPM
[3] 3370 RPM
[4] 2920 RPM
[5] 3970 RPM
[6] 2920 RPM
[7] 3150 RPM
[8] 3000 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 , 11, 12; with error: none
Shelf temperatures by element:
[1] 33 C (91 F) (ambient) Normal temperature range
[2] 32 C (89 F) Normal temperature range
[3] 37 C (98 F) Normal temperature range
[4] 47 C (116 F) Normal temperature range
[5] 35 C (95 F) Normal temperature range
[6] 47 C (116 F) Normal temperature range
[7] 36 C (96 F) Normal temperature range
[8] 46 C (114 F) Normal temperature range
[9] 37 C (98 F) Normal temperature range
[10] 49 C (120 F) Normal temperature range
[11] 35 C (95 F) Normal temperature range
[12] 37 C (98 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[9] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[10] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[11] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[12] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 2
ES Electronics information by element:
[1] Serial number: IMS0948580G86JG Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580G86MD Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 208120598 Part number: 112-00177+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 210920751 Part number: 112-00177+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 210020517 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 208120599 Part number: 112-00177+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:74:2E:CA
[2] MAC address: 00:50:CC:74:2E:BB
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1

Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf 0: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 1: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 2: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0

GidonMarcus · ‎2018-06-20

Hi

The output show that nothing is "connected" to the 01 (left controller) 0a and 0b ports

to see it - search on your output:

[2] Vendor: <N/A> (disconnected)

and

State for adapter channel 0b: OFFLINE (physical)

The cabling between he shelves looks correct . and from the shelves side it's seems that all the cables are connected and identify with a NetApp part number. it's seems like the other side (the one leading to the 01 controller is just not plugged)

shelf 2

[4] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 208120599 Part number: 112-00177+A0

shelf 1

[1] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 210920767 Part number: 112-00177+A0

Are the cables maybe up-side-down or maybe damaged after such attempt maybe? (it's easy to do. and it will look fit if you put enough force)

Gidi Marcus (Linkedin) - Storage and Microsoft technologies consultant - Hydro IT LTD - UK

UgoCap · ‎2018-06-21

Ok thank you I'll check that out later today. Do you know if I need to stop the Controllers when I manage the cables ?

UgoCap · ‎2018-06-21

@GidonMarcus wrote:

Are the cables maybe not up-side-down or maybe damaged after such attempt maybe? (it's easy to do. and it will look fit if you put enough force)

Thank you it seems that it was it, someone must have touched the back of the controller.