ONTAP Discussions

NFS/CFS network Troubleshooting process to go through.

Larry1961
197 Views

Hi,

 

Does someone have a basic process/procedure to go through where a client from a Window/Linux machine cannot contact the nfs/CFS shares due to a probably network issue? I tend to get confused with all the different IP in play across this scenario.

 

many thanks

Larry

1 REPLY 1

SpindleNinja
149 Views

Depends on the error that the client is getting.   if it's something like "cannot connect" or just spins,  I will do pings between the client to the Netapp's NAS Data lif and from the Netapp's data lif to the client 

 

If it's like "you do not have permissions". you'll need to check the share permission on the Netapp

 

Few other helpful links for you - 

https://docs.netapp.com/us-en/ontap-cli-9141//network-ping.html 

you'll want to ping in the context of the vserver (SVM) and lif 

 

https://docs.netapp.com/us-en/ontap/networking/commands_for_diagnosing_network_problems.html

 

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