NetApp Community Update
This site will enter Read Only mode on July 23 as we prepare to move to a new platform.
You will still be able to view content, but posting and replying will be temporarily disabled.
To learn more, please review the information in this blog post.

ONTAP Discussions

NetApp storage and Active Directory Time Issues

Harvey_Mulenga
7,133 Views
 
1 ACCEPTED SOLUTION

Ontapforrum
7,089 Views

Ideally, if the time difference between the storage system and the DC is greater than 5 minutes, only then a CIFS authentication failure will occur.

 

I would suggest, instead of using 'DC' as time-server, use external NTP server. External NTP server enables the storage array to automatically synchronize the controller's clocks with an external host . The controller periodically queries the configured NTP server, and then uses the results to update its internal time-of-day clock.

 

Following is a very detailed KB on this topic for troubleshooting purpose:
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_configure_and_troubleshoot_NTP_on_clustered_Data_ONTAP_8.2_and_...

 

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_determine_if_a_Windows_Domain_Controller_is_a_suitable_NTP_serv...

 

ONTAP9:
https://docs.netapp.com/ontap-9/index.jsp?topic=%2Fcom.netapp.doc.dot-cm-sag%2FGUID-644CED2B-ABC9-4FC5-BEB2-1BE6A867919E.html

View solution in original post

4 REPLIES 4

Harvey_Mulenga
7,132 Views

Why do we have to keep adjusting time on Storage to Sync it to AD? This is happening on daily basis. The environment has two NTP set. A time skew of just two minutes makes our shares inaccessible!

Harvey_Mulenga
7,111 Views

I must mention that we have two ADs which we use as NTP Servers. Strangely, we keep adjusting time on our storage every other day! What could be the problem?

Ontapforrum
7,090 Views

Ideally, if the time difference between the storage system and the DC is greater than 5 minutes, only then a CIFS authentication failure will occur.

 

I would suggest, instead of using 'DC' as time-server, use external NTP server. External NTP server enables the storage array to automatically synchronize the controller's clocks with an external host . The controller periodically queries the configured NTP server, and then uses the results to update its internal time-of-day clock.

 

Following is a very detailed KB on this topic for troubleshooting purpose:
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_configure_and_troubleshoot_NTP_on_clustered_Data_ONTAP_8.2_and_...

 

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_determine_if_a_Windows_Domain_Controller_is_a_suitable_NTP_serv...

 

ONTAP9:
https://docs.netapp.com/ontap-9/index.jsp?topic=%2Fcom.netapp.doc.dot-cm-sag%2FGUID-644CED2B-ABC9-4FC5-BEB2-1BE6A867919E.html

Harvey_Mulenga
6,905 Views

Hi All,

 

Thank you very much for the support. I will go through all the posts and get back to you at some point.

Best Regards

Harvey

Public