ONTAP Discussions

ONTAP DSM will not install

imarcroft
5,022 Views

Hi

has anyone seen this before

I am trying to install ONTAP DSM 3.4 on a windows 2008R2 box

in runs through the installation, it get to the point where the dos box pops ups to configure devices then the installer starts to roll back.

it doen't give you any meaningful error "setup ended prematurely because of an error"

application log-

eventid 1033 Installation success or error status 1603

ONTAP DSM for windows MPIO -- installation failed eventid 11708

not much to go on I know?

I have installed FC Host utilities sucessfully

any help much appreciated

9 REPLIES 9

gtntadmin
5,022 Views

Has this been fixed?  I am getting the same thing.

Thanks

srflynn77
5,022 Views

We just hit this two minutes ago at a customer site.  We resolved it by running the ontap dsm package as the local machine administrator.  Then everything installed as normal.

Should probably log a bug on this.

xyz2000
5,022 Views

thank you. We got the same error message but we also got an error message (acces denied if I remember correctly) trying to change the service account from the system (default) to an domain account. Running the command line as administrator and starting the install process from the command line solved both issues.

jimmcclung
5,022 Views

We found that we succeed after disabling UAC and rebooting the server. Then the OnTap DSM 3.4 will install.

josephvnetapp
5,022 Views

I am out of the office until 08/23/2011.

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In my absence please contact any member of the VAAS team at

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nate_lewis
5,022 Views

Turning off UAC worked for us.

thx

spence
5,022 Views

Open command promt using elevated permissions "Run as Administrator".

CD to path of MSI

Execute MSI.

abidghori
5,022 Views

It worked for me, when i install from the elevated command prompt.

Thanks

Gaby
4,365 Views

Hi, 

I have this issue but W2003.

has anyone had same issue?

it rolls back after this command prompt appears, I've tried to install it from command, but same issue

netapp install error.jpg

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