ONTAP Update failed (system management storage area is almost out of space)

[pedro_rocha]

Hello all,

During an update procedure, in the 1st step of downloading the imagem to the nodes (system node image update command),  the command failed with the following message:

Software update started on node XXX. Updating image2 with package http://.../95P10_q_image.tgz.
Downloading package. This may take up to 10 minutes.
Install Failed.
Cannot update or install image because the system management storage area is
almost out of space. To make space available, delete old Snapshot copies. For
further assistance, contact technical support.

Both root aggregates and vols have plenty of space. Does anyone have a clue on this?

Regards,

Pedro Rocha.

[SpindleNinja]

Usually it's network related. 

https://kb.netapp.com/app/answers/answer_view/a_id/1075578/~/error%3A-failed-to-add-the-software-image-to-the-cluster.-verify-if-the-image  

[pedro_rocha]

Hi,

Tried that.  The error does not specify a network issue as in the KB. Tried to point to a wrong HTTP path and the error changes. this seems pretty specific.

I'm gonna try connecting locally to the controller. In the mean time a support case was opened.

Regards,

Pedro

[SpindleNinja]

how many images do you have in the repo? 

[pedro_rocha]

If the repository is what is listed in the system image show command, then 2.

[pedro_rocha · Accepted solution]

Hello,

After changing my http server app it worked.

I was using Simple HTTP Server, it was not working.

Changed to HFS, image download was successfully.

Regards,

Pedro

[lenovonetapp]

cluster2::*> system node image update -package http://192.168.0.254/98_q_nodar_image.tgz -setdefault true -replace image2 -replace-package true

Warning: The recommended best-practice is to use the automated update procedure if you are attempting an upgrade or a minor version
downgrade. Refer to the Clustered Data ONTAP Upgrade and Revert/Downgrade Guide for details.
Do you want to continue? {y|n}: y

Software update started on node cluster2-01. Updating image2 with package http://.../98_q_nodar_image.tgz.
Downloading package. This may take up to 20 minutes.
Install Failed.
Cannot update or install image because the system management storage area is
almost out of space. To make space available, delete old Snapshot copies. For
further assistance, contact technical support.
Error: command failed: Install Failed. Cannot update or install image because the system management storage area is almost out of space.
To make space available, delete old Snapshot copies. For further assistance, contact technical support.

cluster2::*> system image show
Is Is Install
Node Image Default Current Version Date
-------- ------- ------- ------- ------------------------- -------------------
cluster2-01
image1 true true 9.7P10 1/22/2021 03:31:42
image2 false false 9.6P12 1/22/2021 02:21:42
2 entries were displayed.

cluster2::*> system image delete -package 96P12_q_nodar_image.tgz

cluster2::*> system node image update -package http://192.168.0.254/98_q_nodar_image.tgz -setdefault true -replace image2 -replace-package true

Warning: The recommended best-practice is to use the automated update procedure if you are attempting an upgrade or a minor version
downgrade. Refer to the Clustered Data ONTAP Upgrade and Revert/Downgrade Guide for details.
Do you want to continue? {y|n}: y

Software update started on node cluster2-01. Updating image2 with package http://.../98_q_nodar_image.tgz.
Downloading package. This may take up to 20 minutes.
38% downloaded