ONTAP Discussions
ONTAP Discussions
postinstall running
DRV_SUPPORT = Yes
DRV_PRESENT = No
DRV_INSTALL = No
DRV_INST_ERROR = FALSE
HOST_OS=Windows
Setting INST_DATADIR to O:\ossv\
Creating Trace Directory C:\Program Files\netapp\snapvault/trace
NV_UPGRADE=FALSE
Creating database directory c:\Program Files\netapp\snapvault\db
Installing libraries
libsv.dll
libsvchangelog.dll
libsvdb.dll
libsvgui.dll
libsvndmp.dll
libsvos.dll
libsvplugin.dll
libsvwinctl.dll
libsvwinevt.dll
Installing base npk's
Checking for components in O:\ossv/packages
Installing additional npk's
O:\ossv\packages\ofmossv113g.npk
This is the OFM package
VersionNT=502
Not installing OFM - not required on Windows version 502
Install normal package
Successfully installed 'O😕ossv\packages\ossv2300.npk'
Checking for extra components in O:\ossv/extrapackages
Copying non-installable additional npk's
Setting gathered configuration values
Password:
Password changed
Changelog filter driver is not being installed
Installing OSSV Services
Failed to install OSSV services
Failed to execute 'chmod 777 "C:\Program Files\netapp\snapvault/tmp"'
Failed to execute 'configure_esx'
Failed to execute 'tailor_startup_script'
I believe there should be another log file that is referenced.
Also, is this on a Windows system? If so, make sure the correct binaries were downloaded (32-bit or 64-bit).
Thanks!
Jeremy
Hi Scott,
Are you installing the ESX version of OSSV?
As I see error like
Failed to execute 'configure_esx'
What is the OS platform on which you are installing OSSV and what it the OSSV installer flavor you are using.
Regards
adai
I saw the ESX reference as well, but this was the 32-bit WIN version downloaded from the NOW site.
Logged a case with NetApp support, hopefully they can resolve this.
Hi...
I'm having the same issue on a Win2K8-64bitmachine. It also mentions something about not being able to unload the filter driver...
Have you had this solved?
Peter
I have had this problem on a couple of customer sites, and the issue is generally domain policies not allowing the logged in user to install anything to the C drive, try installing to another drive on the system. and if that then works. look at credentials or policies on the machine c drive. hope that helps