ONTAP Discussions

PANIC : page fault (supervisor read, page not present)

response

PANIC  : page fault (supervisor read, page not present) on VA 0x28 cs:rip = 0x8:0xffffffff843ebec3 rflags = 0x10246 ,

have anyone hit?

5 REPLIES 5

Re: PANIC : page fault (supervisor read, page not present)

akiendl

Which ONTAP release are you running? But without seeing the core file it might become very much guess work.

Re: PANIC : page fault (supervisor read, page not present)

response

OnTAP release 8.1.3P3,
I found the similar case need to upgrade to 8.2.1 and later , but what is really root cause.
https://mysupport.netapp.com/site/bugs-online/product/ONTAP/BURT/639665

View solution in original post

Re: PANIC : page fault (supervisor read, page not present)

pedro_rocha

Does it happen during boot? Any other msg right before or after?

 

EMS shows any different message or additional info?

Re: PANIC : page fault (supervisor read, page not present)

response

It's reboot before panic, about msg is bloew,

 

Sun Feb 7 19:42:23 CST [NAS02:cf.fsm.takeover.panic:ALERT]: Failover monitor: takeover attempted after partner panicSun Feb 7 19:42:23 CST [NAS02:cf.fsm.stateTransit:info]: Failover monitor: UP --> TAKEOVERSun Feb 7 19:42:23 CST [NAS02:cf.fm.takeoverStarted:notice]: Failover monitor: takeover started

 

and panic messages is "PANIC: page fault (supervisor read, page not present) on VA 0x28 cs:rip = 0x8:0xffffffff843eceb3 rflags = 0x10246 in SK process Auth00 on release 8.1.3P3 on Wed Feb 10 08:49:26 CST 2021'

Re: PANIC : page fault (supervisor read, page not present)

paul_stejskal

Without a core it is impossible to say. I would upgrade to 8.2.5P5 first and if it still happens engage Support.

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