ONTAP Discussions
ONTAP Discussions
i am combing through my autosupport to start my filer upgrade process to the latest software version. Currently we have a 2240HA running on 8.1.1RC code. in the upgrade advisor it states: SHELF has a non-normal state
it says to run environment status command and this condition must be cleared before a shelf upgrade can occur. i have ran the command but am not seeing or should i say i don't know what i am looking for in this output to tell me what the non normal state is or how to fix it:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.10.07 15:27:41 =~=~=~=~=~=~=~=~=~=~=~=
nv vironment status
Sensor Name State Current Critical Warning Warning Critical
Reading Low Low High High
-------------------------------------------------------------------------------------------------
In Flow Temp normal 42 C 0 C 10 C 49 C 55 C
Out Flow Temp normal 50 C 0 C 10 C 62 C 67 C
CPU Temp Margin normal -42 C -- -- -5 C 0 C
CPU VCC normal 902 mV 708 mV 746 mV 1348 mV 1425 mV
CPU VTT normal 1105 mV 931 mV 989 mV 1212 mV 1261 mV
CPU 1.05V normal 1047 mV 892 mV 940 mV 1154 mV 1202 mV
CPU 1.5V normal 1493 mV 1270 mV 1348 mV 1649 mV 1726 mV
CPU 1.8V normal 1806 mV 1535 mV 1625 mV 1973 mV 2064 mV
10G 1.0V normal 979 mV 853 mV 902 mV 1096 mV 1154 mV
USB 5.0V normal 4932 mV 4252 mV 4495 mV 5491 mV 5759 mV
PCH_3.3V normal 3275 mV 2798 mV 2973 mV 3625 mV 3800 mV
SASS 1.0V normal 999 mV 853 mV 902 mV 1096 mV 1154 mV
SASS 1.2V normal 1183 mV 1018 mV 1076 mV 1319 mV 1377 mV
STBY 1.8V normal 1804 mV 1532 mV 1619 mV 1978 mV 2066 mV
STBY 2.5V normal 2480 mV 2121 mV 2246 mV 2745 mV 2870 mV
STBY 5.0V normal 4981 mV 4252 mV 4495 mV 5491 mV 5759 mV
Power Good OK
AC Power Fail OK
Bat 1.5V normal 1509 mV 1277 mV 1341 mV 1651 mV 1728 mV
Bat 8.0V normal 7900 mV -- -- 8600 mV 8700 mV
Bat Curr normal 0 mA -- -- 800 mA 900 mA
Bat Run Time normal 140 hr 76 hr 78 hr -- --
Bat Temp normal 36 C 0 C 10 C 55 C 64 C
Charger Curr normal 0 mA -- -- 2200 mA 2300 mA
Charger Volt normal 8200 mV -- -- 8600 mV 8700 mV
SP Status IPMI_HB_OK
PSU1 PRESENT
PSU1 5V normal 5150 mV -- -- -- --
PSU1 12V normal 12300 mV -- -- -- --
PSU1 5V Curr normal 4920 mA -- -- -- --
PSU1 12V Curr normal 9920 mA -- -- -- --
PSU1 Fan 1 normal 3600 RPM -- -- -- --
PSU1 Fan 2 normal 3070 RPM -- -- -- --
PSU1 Inlet Temp normal 32 C 5 C 10 C 50 C 55 C
PSU1 Hotspot Temp normal 40 C 5 C 10 C 65 C 70 C
PSU2 PRESENT
PSU2 5V normal 5110 mV -- -- -- --
PSU2 12V normal 12220 mV -- -- -- --
PSU2 5V Curr normal 7140 mA -- -- -- --
PSU2 12V Curr normal 6750 mA -- -- -- --
PSU2 Fan 1 normal 3300 RPM -- -- -- --
PSU2 Fan 2 normal 3000 RPM -- -- -- --
PSU2 Inlet Temp normal 34 C 5 C 10 C 50 C 55 C
PSU2 Hotspot Temp normal 41 C 5 C 10 C 65 C 70 C
PSU3 PRESENT
PSU3 5V normal 5110 mV -- -- -- --
PSU3 12V normal 12220 mV -- -- -- --
PSU3 5V Curr normal 4960 mA -- -- -- --
PSU3 12V Curr normal 6480 mA -- -- -- --
PSU3 Fan 1 normal 3600 RPM -- -- -- --
PSU3 Fan 2 normal 3000 RPM -- -- -- --
PSU3 Inlet Temp normal 33 C 5 C 10 C 50 C 55 C
PSU3 Hotspot Temp normal 42 C 5 C 10 C 65 C 70 C
PSU4 PRESENT
PSU4 5V normal 5150 mV -- -- -- --
PSU4 12V normal 12300 mV -- -- -- --
PSU4 5V Curr normal 4330 mA -- -- -- --
PSU4 12V Curr normal 6870 mA -- -- -- --
PSU4 Fan 1 normal 3600 RPM -- -- -- --
PSU4 Fan 2 normal 3000 RPM -- -- -- --
PSU4 Inlet Temp normal 33 C 5 C 10 C 50 C 55 C
PSU4 Hotspot Temp normal 42 C 5 C 10 C 65 C 70 C
PSU_FAN OK
Ambient Temp normal 25 C 0 C 5 C 40 C 42 C
Backplane Temp normal 32 C 5 C 10 C 50 C 55 C
Module A Temp normal 45 C 5 C 10 C 55 C 60 C
Module B Temp normal 45 C 5 C 10 C 55 C 60 C
Board Backup Temp NORMAL
Usbmon Status OK
Usbmon Pres PRESENT
Environment for channel 0a
Number of shelves monitored: 5 enabled: yes
Environmental failure on shelves on this channel? no
Channel: 0a
Shelf: 0
SES device path: local access: 0a.00.99
Module type: IOM6E; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 0:
logical identifier=0x50050cc1020370ca
vendor identification=NETAPP
product identification=DS4246
product revision level=0131
Vendor-specific information:
Product Serial Number: SHJMS0000000E4C
Status reads attempted: 104510; failed: 0
Control writes attempted: 358; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2, 3, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200B7E8D Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: PMW8256200B7DF3 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[3] Serial number: PMW8256200B79D0 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[4] Serial number: PMW8256200B7FAB Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf voltages by element:
[1] 5.15 Volts Normal voltage range
[2] 12.30 Volts Normal voltage range
[3] 5.11 Volts Normal voltage range
[4] 12.22 Volts Normal voltage range
[5] 5.11 Volts Normal voltage range
[6] 12.22 Volts Normal voltage range
[7] 5.15 Volts Normal voltage range
[8] 12.30 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf currents by element:
[1] 4840 mA Normal current range
[2] 10000 mA Normal current range
[3] 7070 mA Normal current range
[4] 6870 mA Normal current range
[5] 4960 mA Normal current range
[6] 6480 mA Normal current range
[7] 4330 mA Normal current range
[8] 6870 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Cooling Units by element:
[1] 3600 RPM
[2] 3070 RPM
[3] 3300 RPM
[4] 3070 RPM
[5] 3600 RPM
[6] 3070 RPM
[7] 3600 RPM
[8] 3070 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] 25 C (77 F) (ambient) Normal temperature range
[2] 32 C (89 F) Normal temperature range
[3] 32 C (89 F) Normal temperature range
[4] 40 C (104 F) Normal temperature range
[5] 34 C (93 F) Normal temperature range
[6] 41 C (105 F) Normal temperature range
[7] 33 C (91 F) Normal temperature range
[8] 42 C (107 F) Normal temperature range
[9] 33 C (91 F) Normal temperature range
[10] 42 C (107 F) Normal temperature range
[11] 45 C (113 F) Normal temperature range
[12] 45 C (113 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning: 40 C (104 F)
Low critical: 0 C (32 F); low warning: 5 C (41 F)
[2] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[3] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[4] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[5] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[6] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[7] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[8] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[9] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[10] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[11] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[12] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: 5012590954 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
[2] Serial number: 5012226993 Part number: 111-00846+B1
CPLD version: 14 Swaps: 0
Enclosure element list: 1; with error: none
Enclosure information:
[1] WWN: 50050cc1020370ca Shelf ID: 00
Serial number: SHJMS0000000E4C Part number: 111-00889+A0
Midplane serial number: BPS0961627G1NQV Midplane part number: 0961627-04
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Internal connector
[2] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218121353 Part number: 112-00176+A0
[3] Internal connector
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218121376 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:A0:98:1C:8F:1C
[2] MAC address: 00:A0:98:1C:44:60
Processor Complex attached element list: 1, 2; with error: none
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Channel: 0a
Shelf: 1
SES device path: local access: 0a.01.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 1:
logical identifier=0x50050cc10203752a
vendor identification=NETAPP
product identification=DS4243
product revision level=0160
Vendor-specific information:
Product Serial Number: SHJ00000000AD2B
Status reads attempted: 104510; failed: 0
Control writes attempted: 359; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200ACD78 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[3] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[4] Serial number: PMW8256200AD597 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf voltages by element:
[1] 5.19 Volts Normal voltage range
[2] 12.30 Volts Normal voltage range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 5.15 Volts Normal voltage range
[8] 12.26 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf currents by element:
[1] 8350 mA Normal current range
[2] 9600 mA Normal current range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 7460 mA Normal current range
[8] 7890 mA Normal current range
Cooling Unit installed element list: 1, 2, 7, 8; with error: none
Cooling Units by element:
[1] 3000 RPM
[2] 3820 RPM
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 3000 RPM
[8] 3600 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] 25 C (77 F) (ambient) Normal temperature range
[2] 34 C (93 F) Normal temperature range
[3] 33 C (91 F) Normal temperature range
[4] 43 C (109 F) Normal temperature range
[5] Unavailable
[6] Unavailable
[7] Unavailable
[8] Unavailable
[9] 35 C (95 F) Normal temperature range
[10] 44 C (111 F) Normal temperature range
[11] 37 C (98 F) Normal temperature range
[12] 37 C (98 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning: 40 C (104 F)
Low critical: 0 C (32 F); low warning: 5 C (41 F)
[2] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[3] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[4] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[5] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[6] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[7] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[8] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[9] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[10] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[11] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[12] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: IMS0948580G8MFW Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580G8LKM Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218121353 Part number: 112-00176+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218121378 Part number: 112-00176+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218121376 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218121383 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:74:62:DE
[2] MAC address: 00:50:CC:74:62:DB
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Channel: 0a
Shelf: 2
SES device path: local access: 0a.02.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 2:
logical identifier=0x50050cc1020374be
vendor identification=NETAPP
product identification=DS4243
product revision level=0160
Vendor-specific information:
Product Serial Number: SHJ00000000AD19
Status reads attempted: 104510; failed: 0
Control writes attempted: 359; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200AD69F Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[3] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[4] Serial number: PMW8256200AD31A Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf voltages by element:
[1] 5.11 Volts Normal voltage range
[2] 12.22 Volts Normal voltage range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 5.15 Volts Normal voltage range
[8] 12.38 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf currents by element:
[1] 7850 mA Normal current range
[2] 8000 mA Normal current range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 9600 mA Normal current range
[8] 9370 mA Normal current range
Cooling Unit installed element list: 1, 2, 7, 8; with error: none
Cooling Units by element:
[1] 3520 RPM
[2] 2920 RPM
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 3900 RPM
[8] 3000 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] 26 C (78 F) (ambient) Normal temperature range
[2] 34 C (93 F) Normal temperature range
[3] 34 C (93 F) Normal temperature range
[4] 41 C (105 F) Normal temperature range
[5] Unavailable
[6] Unavailable
[7] Unavailable
[8] Unavailable
[9] 35 C (95 F) Normal temperature range
[10] 43 C (109 F) Normal temperature range
[11] 37 C (98 F) Normal temperature range
[12] 37 C (98 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning: 40 C (104 F)
Low critical: 0 C (32 F); low warning: 5 C (41 F)
[2] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[3] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[4] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[5] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[6] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[7] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[8] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[9] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[10] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[11] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[12] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: IMS0948580G8GH1 Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580G8GDQ Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218121378 Part number: 112-00176+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218122482 Part number: 112-00176+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218121383 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218121350 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:74:52:72
[2] MAC address: 00:50:CC:74:52:1C
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Channel: 0a
Shelf: 3
SES device path: local access: 0a.03.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 3:
logical identifier=0x50050cc10203752b
vendor identification=NETAPP
product identification=DS4243
product revision level=0160
Vendor-specific information:
Product Serial Number: SHJ00000000AD15
Status reads attempted: 104510; failed: 0
Control writes attempted: 359; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW8256200ACD89 Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[3] Serial number: <N/A> Part number: <N/A>
Type: <N/A>
Firmware version: <N/A> Swaps: 0
[4] Serial number: PMW8256200ACD7D Part number: 0082562-20
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf voltages by element:
[1] 5.11 Volts Normal voltage range
[2] 12.26 Volts Normal voltage range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 5.11 Volts Normal voltage range
[8] 12.26 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 7, 8; with error: none
Shelf currents by element:
[1] 9170 mA Normal current range
[2] 9290 mA Normal current range
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 6750 mA Normal current range
[8] 7380 mA Normal current range
Cooling Unit installed element list: 1, 2, 7, 8; with error: none
Cooling Units by element:
[1] 3000 RPM
[2] 3150 RPM
[3] Unavailable
[4] Unavailable
[5] Unavailable
[6] Unavailable
[7] 4120 RPM
[8] 3070 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] 27 C (80 F) (ambient) Normal temperature range
[2] 35 C (95 F) Normal temperature range
[3] 35 C (95 F) Normal temperature range
[4] 45 C (113 F) Normal temperature range
[5] Unavailable
[6] Unavailable
[7] Unavailable
[8] Unavailable
[9] 35 C (95 F) Normal temperature range
[10] 44 C (111 F) Normal temperature range
[11] 38 C (100 F) Normal temperature range
[12] 36 C (96 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning: 40 C (104 F)
Low critical: 0 C (32 F); low warning: 5 C (41 F)
[2] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[3] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[4] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[5] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[6] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[7] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[8] High critical: Unavailable; high warning: Unavailable
Low critical: Unavailable; low warning: Unavailable
[9] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[10] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[11] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[12] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: IMS0948580G8GHN Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580G8GFJ Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 218122482 Part number: 112-00176+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 319021465 Part number: 112-00176+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 218121350 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 319021460 Part number: 112-00176+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:74:52:30
[2] MAC address: 00:50:CC:74:51:A3
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Channel: 0a
Shelf: 4
SES device path: local access: 0a.04.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 4:
logical identifier=0x50050cc102050153
vendor identification=NETAPP
product identification=DS4243
product revision level=0160
Vendor-specific information:
Product Serial Number: SHJ000000018CC6
Status reads attempted: 104510; failed: 0
Control writes attempted: 358; failed: 0
Shelf bays with disk devices installed:
23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2, 3, 4; with error: none
Power Supply information by element:
[1] Serial number: PMW825620110C36 Part number: 0082562-21
Type: 9C
Firmware version: 0311 Swaps: 0
[2] Serial number: PMW825620110996 Part number: 0082562-21
Type: 9C
Firmware version: 0311 Swaps: 0
[3] Serial number: PMW8256201109A7 Part number: 0082562-21
Type: 9C
Firmware version: 0311 Swaps: 0
[4] Serial number: PMW825620110C81 Part number: 0082562-21
Type: 9C
Firmware version: 0311 Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf voltages by element:
[1] 5.11 Volts Normal voltage range
[2] 12.18 Volts Normal voltage range
[3] 5.11 Volts Normal voltage range
[4] 12.22 Volts Normal voltage range
[5] 5.07 Volts Normal voltage range
[6] 12.14 Volts Normal voltage range
[7] 5.11 Volts Normal voltage range
[8] 12.22 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf currents by element:
[1] 6440 mA Normal current range
[2] 9290 mA Normal current range
[3] 6320 mA Normal current range
[4] 6250 mA Normal current range
[5] 9100 mA Normal current range
[6] 6320 mA Normal current range
[7] 7770 mA Normal current range
[8] 6480 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Cooling Units by element:
[1] 3370 RPM
[2] 3150 RPM
[3] 3600 RPM
[4] 3150 RPM
[5] 3750 RPM
[6] 3150 RPM
[7] 3450 RPM
[8] 3220 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] 25 C (77 F) (ambient) Normal temperature range
[2] 37 C (98 F) Normal temperature range
[3] 38 C (100 F) Normal temperature range
[4] 47 C (116 F) Normal temperature range
[5] 38 C (100 F) Normal temperature range
[6] 46 C (114 F) Normal temperature range
[7] 40 C (104 F) Normal temperature range
[8] 48 C (118 F) Normal temperature range
[9] 38 C (100 F) Normal temperature range
[10] 47 C (116 F) Normal temperature range
[11] 41 C (105 F) Normal temperature range
[12] 41 C (105 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning: 40 C (104 F)
Low critical: 0 C (32 F); low warning: 5 C (41 F)
[2] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[3] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[4] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[5] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[6] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[7] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[8] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[9] High critical: 55 C (131 F); high warning: 50 C (122 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[10] High critical: 70 C (158 F); high warning: 65 C (149 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[11] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
[12] High critical: 60 C (140 F); high warning: 55 C (131 F)
Low critical: 5 C (41 F); low warning: 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: IMS0948580GCEYV Part number: 0948580-20
CPLD version: 14 Swaps: 0
[2] Serial number: IMS0948580GCEVK Part number: 0948580-20
CPLD version: 14 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 01 Swaps: 0
Serial number: 319021465 Part number: 112-00176+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 217021106 Part number: 112-00177+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 0.5m ID: 00 Swaps: 0
Serial number: 319021460 Part number: 112-00176+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 217021128 Part number: 112-00177+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:50:CC:76:39:D6
[2] MAC address: 00:50:CC:76:39:E5
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf 0: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 1: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 2: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 3: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 4: 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
I'm not seeing anything glaring on this.
Run config advisor with extended health checks
I see this on my autosupport website as well.
hey - I can't blow up that picture.. I can't see it.. I will try in another browser... Also, why are you running old RC code in production. That's a big no-no
Ok, I managed to see what's going on here
You need to do a few things here... I would suggest upgradeing the disk/shelf firmware prior to the upgrade process. This is NDU and really can be done at any time. Your diskqual file should be updated when you upgrade to the latest code. Remind me what code you are going to again.
download the shelf firmware all_shelf_fw.zip - copy it to /software directory. software install all_shelf_fw.zip - on both controllers. From one controller issue, storage download shelf - Wait until all IOM modules are updated
You can do the same with all.zip file for disks. If you aren't comfortable, you can follow the docs on the website or open a case.
And you shouldn't be running any production on RC Code...
so can i disregard the last item about disk firmware version 4321 is not field upgradeable and to call support to have it replacced? will the disk/shelf upgrade work?
in regards to running RC in production. thats what was installed on here when we purchased and had a netapp engineer setup everything for us. what i am doing now resolving that isuse and upgrade to non - RC code. i am going to go to 8.2.2
Here is the config advisor with extended health checks. the first two warnings complaining about missing a netmask.
Here is the rc file from the other head unit
hostname FTLSAN4-A
ifgrp create lacp vif1 -b ip e0a e0b e0c e0d
ifconfig vif1 `hostname`-vif1 mediatype auto netmask 255.255.255.0 mtusize 1500 partner vif1
route add default 192.168.3.1 1
routed on
options dns.domainname mydom.com
options dns.enable on
options nis.enable off
FTLSAN4-B
#Auto-generated by setup Tue Mar 18 15:59:51 EDT 2014
hostname FTLSAN4-B
ifgrp create lacp vif1 -b ip e0a e0b e0c e0d
ifconfig vif1 `hostname`-vif1 mediatype auto partner vif1 mtusize 1500
ifconfig e0M `hostname`-e0M partner e0M mtusize 1500
route add default 192.168.3.1 1
routed on
options dns.domainname mydom.com
options dns.enable on
options nis.enable off
savecore
Currently in the process of updating the shelf firmware. one thing that didnt get fixed when i upgraded the disk firmware was the disks that are showing with a version of 4321. those did not get upgraded to the latest code. Is there anyway to force update these or do they need to be replaced? i opened a ticket yesterday but the guy said that they would update when i dropped in the disk firmware version.
Does the Service Processor get updated with the data ontap upgrade?
See https://mysupport.netapp.com/info/communications/ECMP1147237.html for description of 4321 firmware problem. Information that I have says drives are not field upgradeable and must be replaced.