NetApp Community Update
This site will enter Read Only mode on July 23 as we prepare to move to a new platform. You will still be able to view content, but posting and replying will be temporarily disabled.
We're excited to launch our new Community experience on July 30 and more information will follow soon.
Stay connected during the transition - Join our Discord community today.

ONTAP Discussions

SecureShareAccess - no Tab "SecureShare" on Win7/W2k8 x64

mrettl
3,852 Views

Hi!

Just for the archives:

 

If you have (accidently) installed the old version 3.2 of SecureShareAccess (http://support.netapp.com/NOW/download/tools/ssaccess/) on a Windows 7 or Windows Server 2008, you will realize that the "SecureShare" tab will not come up if you go to the properties of a file or folder.

If you then try to install the newer version (3.3 is the current version today), the installer sais he will "upgrade to the new version". Unfortunately it will not work either.

 

The solution: just delete the folder "C:\Program Files (x86)\SecureShareAccess" and afterwards install version 3.3.

This works.

 

Cheers,

Matthias

0 REPLIES 0
Public