ONTAP Discussions

Unwanted system messages every day

sanadmin_do

We get every day four messages from our FAS2520. The message are: callhome.management.log: Call home for MANAGEMENT_LOG.

 

In the last week we want to deactivate this messages with this parameter:

'system node autosupport modify -node NA252011 -noteto "" '

The result was:

FAS25201::> system node autosupport modify -node NA252011 -noteto ""
FAS25201::> system node autosupport modify -node NA252012 -noteto ""
FAS25201::> system node autosupport show -node * -fields noteto,to node     to noteto
-------- -- ------
NA252011 -  -
NA252012 -  -
2 entries were displayed.

 

But we get the 'callhome.management' message again and again every day, only from this system. We compared the settings on the system with the settings on the other systems, everything is the same. We do not receive these messages from the other systems.

Is there still a way to turn off the messages? We have the problem with all ONTAP versions, currently we use ONTAP 9.3P6.

1 ACCEPTED SOLUTION

sanadmin_do

We have found the solution: The messages are send over the 'events'. So we deactivate it and it works.

View solution in original post

3 REPLIES 3

GidonMarcus

Hi

 

look for a fields called "partner-address" and "support-address".

noteto is the one you do want to use. as it will only send alerts

 

Gidi

 

 

Gidi Marcus (Linkedin) - Storage and Microsoft technologies consultant - Hydro IT LTD - UK

sanadmin_do

Hi Gidi,

 

the command 'system node autosupport show -node * -instance' shows the following:
...

List of To Addresses: -
(DEPRECATED) List of Noteto Addresses: sanadmin@stadtdo.de
List of Partner Addresses: -

...

Support Address: autosupport@netapp.com

...

Is there another way to set up mailboxes to receive support messages?

 

sanadmin_do

We have found the solution: The messages are send over the 'events'. So we deactivate it and it works.

View solution in original post

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