Hello Everyone,
I have an old system off support:
Model Name: FAS3240
NetApp Release 8.2.5P5 7-Mode: Thu Jan 7 04:22:14 PST 2021
Suddenly 0a has gone offline:
HA Group Notification from xxxxxxxxxxxx(Write Verification Error: Port 0a Failed) CRITICAL
Fri Jan 21 07:47:07 EST [XXXXXXXX:disk.ioMediumError:warning]: Medium error on disk 0a.13.16: op 0x28:5e53efc4:00fc sector 1582559233 SCSI:medium error - Unrecovered read error - If the disk is in a RAID group, the subsystem will attempt to reconstruct unreadable data (3 11 0 d4) (1728) [NETAPP X302_WVULC01TSSM NA04] S/N [WD-WCAW32566134]
Fri Jan 21 07:47:07 EST [xxxxxxxxxxx:disk.ioReassignSuccess:notice]: disk 0a.13.16: sector 1582559233 was reassigned (140). [NETAPP X302_WVULC01TSSM NA04] S/N [WD-WCAW32566134]
Fri Jan 21 07:47:25 EST [xxxxxxxxxx:disk.checksum.offlineAdapter:error]: Adapter 0a taken offline due to checksum verification failure on multiple disks.
Fri Jan 21 07:47:25 EST [xxxxxxx:callhome.hba.failed:EMERGENCY]: Call home for Write Verification Error: Port 0a Failed
Fri Jan 21 07:47:25 EST [xxxxxxxxx:sas.adapter.offlining:info]: Offlining SAS adapter 0a.
Fri Jan 21 07:47:25 EST [xxxxxxxxxxx:sas.adapter.offline:info]: SAS adapter 0a is now offline.
Fri Jan 21 07:47:25 EST [xxxxxxxxxx:shelf.config.tospha:info]: System has transitioned to single path HA attached storage
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8001 rev. C, SAS, <OFFLINE (soft)>)
Firmware rev: 01.12.09.00
Base WWN: 5:00a098:00353db:b0
Phy State: [0] Disabled
[1] Disabled
[2] Disabled
[3] Disabled
QSFP Vendor: Molex Inc.
QSFP Part Number: 112-00177+A0
QSFP Type: Passive Copper 2m ID:01
QSFP Serial Number: 111620897
I think it relates to the below KB:
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Systems/FAS_Systems/Call_home_for_Write_Verification_Error%3A_Port_0x_Failed
I also noticed the following on the shelf attached to 0a:
Possible issue on shelf 10 consider re-seat modules:
Vendor Unique Element 83-IOM3: (SAS)
Element Status Status Bytes Status Descriptions
1 [IOM3 A] : NONCRITICAL 03,0C,00,00 BACKPLANE VPD FAULT, MASTER
2 [IOM3 B] : NONCRITICAL 03,04,00,00 BACKPLANE VPD FAULT
Channel: 4b
Shelf: 10
SES device path: local access: 4b.10.99
Module type: IOM3; monitoring is active
Shelf status: non-critical condition
SES Configuration, shelf 10:
logical identifier=0x50050cc10201fc08
vendor identification=NETAPP
product identification=DS4243
product revision level=0212
Vendor-specific information:
Product Serial Number: SHJ0000000030B1
Status reads attempted: 14550397; failed: 0
Control writes attempted: 0; failed: 0
Shelf bays with disk devices installed:
My thoughts would be to replace the cable from 0a to the shelf and consider re-seating the modules.
Does anyone have any ideas for this ?
