ONTAP Discussions

license key for AFF8080EX controller replacement

jchen2022
2,358 Views

I have AFF8080EX with the original license key.

Several years ago, we replaced the controller due to hardware issue.

After replaced it, the license was good. (at that time the version is Ontap 9.5P1)

We now rebuild it and I add the original license key on it.

However, the license key shows it for the original controller serial number.

How can I resolve this issue?

The current version is Ontap 9.7P10

 

1 ACCEPTED SOLUTION
6 REPLIES 6

SpindleNinja
2,352 Views

Are you still under support?   But yeah, you need to use the new keys for the system. 

jchen2022
2,351 Views

not under netapp support but under third party support - CoreBTS

SpindleNinja
2,349 Views

When the controller was replaced,  was it under NetApp Support and one of our tech did it in the field?  or did the  3rd party?  

 

jchen2022
2,348 Views

I checked it . It was from third party support.

jchen2022
1,979 Views

I got it from 3rd party. Thanks. So I wondering if I can retrieve license from the NetApp before I rebuild it if the system is out of support or not under NetApp support.

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