ONTAP Discussions

netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out

Jan-PieterTevel
222 Views

From our Epic ansible environment refresh script the snapshot part reported:

TASK [core_elements/netapp/na_cg_snapshot : Creating Consistency Group Snapshot:
epic-20221016T060320-try on fcp-z] ***
An exception occurred during task execution. To see the full traceback, use -vvv. The error
was: netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out
fatal: [127.0.0.1]: FAILED! =>
{"changed": false, "msg": "Error committing CG snapshot epic-20221016T060320-try: NetApp API failed. Reason - 60:Connection timed
out"}

This error does not seem to show up in the Ontap nor ActiveIQ logging.

 

We have found

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Create_cg_snapshot_ZAPI_connection_timed_out and we're going to try that.

 

The main question is why does this error not show up in the NetApp Ontap nor ActiveIQ logging?!?

2 REPLIES 2

Ontapforrum
210 Views

ONTAP - records management activities in the /mroot/etc/log/mlog/audit.log

 

API related logs located in audit.log- Display audit log contents:
https://docs.netapp.com/us-en/ontap/system-admin/audit-display-log-contents-task.html
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Overview_of_ONTAP_Logs

 

Active IQ - is a tool designed to report anything that might jeopardize system availability (space), security, or performance (latency). It keeps an eye on systems reaching performance or capacity limits due to unexpected or rapid growth. I don't know if it is meant to report anything more. You may have to use 3rd party application (data collector) with some scripting/configiration.

https://docs.splunk.com/Documentation/NetApp/2.0/DeployNetapp/Configuredatacollection?_gl=1*1mrrffb*_ga*MTY4OTAxNzM1LjE2NjQzMTEwODQ.*_ga_5EPM2P39FV*MT...

 

We have checked the log but haven't found this specific message/event yet.

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