root password via serial connection

[dpeverley]

Rebooted one of our netapps yesterday and  was checking that the seial connection worked just in case there were any issues.

I used a laptop with putty attached using the netapp serial connector cable.

I found that it would not accept the root password, if I connected via ssh it would.

Is there something i'm missing here or could the root password be different for the serial connection?

[peter_lehmann]

In general the root password is the same (either over Serial, Telnet, SSH etc)...

One possibility could be that there was a different keyboard layout or terminal emulation setting in putty when you connected over the serial connection.

[hains]

Hi,

If you are using the console (RLM or BMC) you need to use "naroot" instead of "root" as user. The password still the same as root user in normal ssh session.

I hope it's help.

Jay