ONTAP Hardware

FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

J-L-B
10,956 Views

I have a FAS808EX (OnTap 8.3.2p4) configured as a FlexArray only.  No local attached disk shelves.  The OS boots off another array lun on each node.  1 aggregate is configured on each node with array luns on the same array.  

 

All is running well except OCUM 7 is reporting a warning on both nodes:  Disk Shelf Multipath Not Configured.  Being that there are no local disk shelves, is this something that can be turned off?  The only way to get it to go away on OCUM 7 is to turn off the multipath alerts globally which I don't want to do because I have other nodes on this same cluster and other clusters.

 

Here's the alert from OCUM:

 

Severity:  Warning
State:  Acknowledged
Impact Level:  Risk
Impact Area:  Availability
Source:  cluster1_01
Acknowledged By:  ocumadmin (44 Mins Ago)
Resolved By:  
Assigned To:   
Triggered Time:  1 Hour 5 Mins Ago
Trigger Condition:  Disk shelf has either one or no path connected to the node.
 
 
 
1 ACCEPTED SOLUTION

J-L-B
10,721 Views

After contacting support, this issue is due to an OS bug. Bug ID 927715

 

Although the system is healthy, per their response:  "There is no fix until 9.2 OS is released, till then you need to keep ignoring these alerts."

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18 REPLIES 18

Naveenpusuluru
10,916 Views

Can you please post the output of below commands

 

system health alert show

 

 

 

 

J-L-B
10,796 Views

cluster1::> system health alert show
This table is currently empty.

Naveenpusuluru
10,791 Views

Hi @J-L-B

 

It might be the false alert with OCUM, even i am facing the same issue. Please open a support case with netapp.

J-L-B
10,722 Views

After contacting support, this issue is due to an OS bug. Bug ID 927715

 

Although the system is healthy, per their response:  "There is no fix until 9.2 OS is released, till then you need to keep ignoring these alerts."

Trinh
10,416 Views

I cannot find that BUG IN on Netapp Bug Tools.  Nothing came up when I search for that BUG ID.

WillFulmer
9,657 Views

Is there any more information on this bug, publically?

 

Is it confirmed fixed in 9.2?

J-L-B
9,639 Views

I have not seen it listed in the fixes included in 9.2 and I haven't brought those Flex Array FAS8080 nodes up to that level yet to check if it was resolved.  Going to let 9.2 vet itself out a little longer.

 

I did however check all of the 9.1 patches and bug fixes and they don't have anything that looks related:

http://mysupport.netapp.com/NOW/download/software/ontap/9.1P1/

through

http://mysupport.netapp.com/NOW/download/software/ontap/9.1P6/


There's nothing mentiond here:
http://mysupport.netapp.com/NOW/download/software/ontap/9.2/

 

There's also no further mention of it here: 

https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=927715

 

If anyone else knows please let us know.

Migo
9,142 Views

I have a customer with a new FAS2650 running ONTAP 9.2 and OCUM 7.2 and the error ist still there... 

Therefore I can confirm this bug is not fixed yet.

 

jmenan
6,251 Views

Hello

 

That's right

 

the warning is steel here with an AFF A200 in 9.2 with Ocum 7.2 ... 😞

 

Regards

Techfelix
4,821 Views

with an AFF A200 in 9.3 with Ocum 7.2

 

the same...

J-L-B
2,462 Views

Does the A200 support the FlexArray config now?  Supporting array luns from other storage?

AlexDawson
2,445 Views

No - the previous poster is probably referring to the error message, not the flexarray config.

 

Per our product page at https://www.netapp.com/us/products/storage-systems/virtualization-flexarray.aspx - FlexArray is only support on FAS8200, FAS9000, FAS8040, FAS8060 and FAS8080 systems

J-L-B
2,389 Views

Gotcha.  The original post about the error message was due to OCUM reporting unconfigured multipath because we were running FlexArray with boot luns and data luns from a 3rd party storage.  here were no physical disks attached to the system. 

Lee-KineticCU
6,098 Views

This issue was resolved for me with OCUM 7.2 P1

flostere
5,864 Views

We are running OCUM 7.1P2 and 2xFAS2650 HA-Cluster with NetApp Release 9.2P1 and the warning still exists although there are no errors in "system health alert show"

AlexDawson
5,851 Views

Just to reconfirm, this fix requires 7.2P1 (not 7.1P2)

J-L-B
5,691 Views

Confirmed this is fixed in OCUM 7.2P1.  Upgraded this week from 7.0 to 7.2P1 and cleared all events.  

 

The warning: ""Disk Shelf Multipath Not Configured" did not reoccur for the multiple FlexArrays installed.

 

= )

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