How long should I wait for the shipment of a new FAS2554?

[ALESSIO_CECCHI]

Hi, we (netapp partner) buy a news FAS2554 in March. They told us it would be delivered in a few days, but today we are still waiting for a possible date of shipment of the material. Since the current FAS2220 is full this is a problem for us.

Why do you think this delay in delivery? Is normal?

Thanks

[ALESSIO_CECCHI]

Hi, the FAS2554 was delivered but on the front right ear cover appears "DS4243".

In addition to the chassis color is light gray instead of dark gray as I see in the website photos.

Why?

Thanks