ONTAP Hardware

Reboot Panic

CHARRE
4,728 Views

Hello,

 

we have a lot of kernel panic

 

Marque : IBM

Modèle N3300

 

<coredump_save_started_1
    size="997"
    file="/etc/crash/core.142220068.2018-03-15.12_28_03.nz"
    panic="../common/smb/smbauthenext.c:1114: Assertion failure. in process Auth05 on release Data ONTAP Release 7.3.2"
    spare=""/>
</LR>

 

 

Regards

Loic CHARRE

1 ACCEPTED SOLUTION

andris
4,685 Views

Actually, NetApp Technical Support cannot help because this is an IBM product OEM'ed from NetApp. If possible, open a case with IBM Support.

View solution in original post

3 REPLIES 3

TMADOCTHOMAS
4,706 Views

Open a case and NetApp will troubleshoot this for you.

andris
4,686 Views

Actually, NetApp Technical Support cannot help because this is an IBM product OEM'ed from NetApp. If possible, open a case with IBM Support.

andris
4,680 Views

That said, I ran the panic string through an analysis tool and it matches an existing bug. You can mention this when you contact IBM Support.

 

Bug 394862 -- SMB 2 session state changed to disconnected after duplicate session detected

 

You can upgrade to a fixed release (e.g. 7.3.7P1) .

Public