VMware Solutions Discussions

Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

chao
2,186 Views

Hi Gurus

I am installing/configuring SMVI in customer environment (ESX4update1 + VC4.0).   customer use iSCSI LUN as VMFS datastore.  backup is OK but it met errors when do single VM restore.

SMVI log is as following:

2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] INFO  - Making a list of backedup datastores
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: TESTIRIS2 (datastore-57) (4b44248c-00c8161b-6e40-00265580e7cc)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: PP02 (datastore-996) (4beb2f3b-67b3206f-73fc-00237d356828)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: TESTIRIS3 (datastore-1836) (4b67dd37-27f2d340-a20c-001e0b6cb4a6)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - FLOW-11007: Operation completed
2010-05-17 14:23:06,900 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] DEBUG - Restorable com.netapp.smvi.data.restore.ApiFileRestore@48d8c21d does not contain a container object
2010-05-17 14:23:06,900 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] DEBUG - Copying file win7kms06 from cloned datastore TESTIRIS2 (Backup backup_test4_20100517142012) to datastore TESTIRIS2
2010-05-17 14:23:07,040 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] ERROR - FLOW-11019: Failure in RestoreActionDelay: java.lang.NullPointerException
java.lang.NullPointerException
    at com.netapp.smvi.task.vmware.VmTaskCompletionDelay.execute(VmTaskCompletionDelay.java:62)
    at com.netapp.smvi.task.vmware.restore.RestoreActionDelay.checkApiFileRestoreProgress(RestoreActionDelay.java:116)
    at com.netapp.smvi.task.vmware.restore.RestoreActionDelay.execute(RestoreActionDelay.java:100)
    at com.netapp.common.flow.TaskInstanceTemplate.execute(TaskInstanceTemplate.java:317)
    at com.netapp.common.flow.Operation.executeCurrentStack(Operation.java:140)
    at com.netapp.common.flow.Operation.execute(Operation.java:55)
    at com.netapp.common.flow.Threadpool$OperationThread.run(Threadpool.java:257)
2010-05-17 14:23:07,056 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] ERROR - FLOW-11010: Operation transitioning to abort due to prior failure.

in VC, it reported:

Copy file

TESTIRIS2

Error caused by

file [TESTIRIS2

(Backup

backup_test4_20-

100517142012)]

win7kms06/win7-

kms06-flat.vmdk

CN\huangsen

ntbvcs01.CN.COSCON.COS

5/17/2010 2:23:06 PM

5/17/2010 2:25:28 PM

I am not sure why VC could not complete the copy action.  I did several time manually file-moving at VC side.  it works.

Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task?  why "copy file" operation is failure?

Any input are appreciated.

Thanks and Best Regards!

TC

3 REPLIES 3

amritad
2,186 Views

Hi

For the fix to that particular BURT you  would need to upgrade to the 2.0 Patch. Could you please log a case so that we can verify if that is indeed the issue. Please upload all the server logs as well.

REgards

Amrita

chao
2,183 Views

I already raise a case#2001472430.   what's the server log?  is it SMVI server log?  in my original post, it's there.  if anyelse log need,  Please let me know.

amritad
2,183 Views

Thanks for that. Our NGS folks will get back to you on this.

Regards

Amrita

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