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Empty volume on SFR destination host.

When doing SFR, the backup that we are mounting appears as an empty volume on the destination host.

10 REPLIES 10
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Re: Empty volume on SFR destination host.

Sorry,,,  SMVI single file restore... vSphere 4.

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Re: Empty volume on SFR destination host.

Hi

When you try to mount the backup (restore page->mount button) are you able to see the contents correctly?

Regards

Amrita

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Re: Empty volume on SFR destination host.

No.  The volume appears empty.

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Re: Empty volume on SFR destination host.

Hi

Could you take another backup? Try to mount the backup from restore tab by selecting mount. Verify the contents on the ESX server and then try SFR.

Regards

Amrita

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Re: Empty volume on SFR destination host.

When we try to do that we get the following error now...

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Re: Empty volume on SFR destination host.

Hi

Is FlexClone licensed? For SFR SMVI needs that. So when you run a backup you see this error? Or is this when you mount a backup?

Regards

Amrita

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Re: Empty volume on SFR destination host.

NetApp Alumni

Couple of questions:

1. Are you using self-restore or limited restore?

2. Is the source VM same as destination VM?

3. Was the disk you are trying to mount (as part of SFR) formatted with NTFS? Were there more than one partitions on the disk by chance?

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Re: Empty volume on SFR destination host.

Yes, flexclone is licensed and it is when we mount the backup.

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Re: Empty volume on SFR destination host.

using self restore

Source is not the same as destination

yes ntfs and yes more than one partition

thanks for your time!

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Re: Empty volume on SFR destination host.

Hi

The restore agent only supports the first partition on the virtual disk. For other partitions you need to manually use the diskpart tool.

REgards

Amrita

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