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I am trying to install netapp virtual storage console 4.1 on my Vsphere virtual centre V5 server. But part of the installation I get error message regarding the wrapper. The message reads:
wrapper | unable to write to the configured log directory: log (access is denied) (0x5))
Wrapper | The wrapper may also have problems writing or rolling the log file.
wrapper | Please make sure that the current user has read/write access.
It completes the install, but the service is not started, and you have to start it manually.
I have tried various accounts and they all have acces. I am installing it on a w2008 r2 64bit server.
Any advise please.
It looks like you are facing UAC preventing the install from completing. The steps in the following KB should allow full installation.
Here’s a video that explains how to use the Volume Recovery Queue
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