Restore entire VM with VSC 2.0.1 fails with nfs license error

[stefan_pietsch]

Hi there,

we use vSphere ESXi 4.1 and VSC 2.0.1, Datastores are connected via FC.

Backups with VSC are successfull.

Now a colleague deleted a machine in vCenter and I wanted to restore the entire machine.

I select the backup, the machine and click on 'restore'. Then I select 'The entire virtual machine', select the host and click on 'restore'.

The job starts but fails after some seconds with an error message: "Storage system error: Api nfs-exportfs-list-rules requires license for nfs or flexcache_nfs".

We have no NFS license, but we don't use NFS in vSphere! It's all fibrechannel connected.

Does somebody have a hint for me?

Kind regards,

Stefan

[sharmas · Accepted solution]

The bug here http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=465867 shows fixed. This was fixed in VSC 2.0.1P1.

https://now.netapp.com/NOW/download/software/vsc_win/2.0.1P1/

So it should automatically be rolled to VSC 2.1

[stefan_pietsch]

Hi Sharmas,

I updated to VSC 2.1 and the restore worked.

Thanks!

Kind regards,

Stefan

[watan]

Thanks Sharmas!

[watan]

Hi Stefan,

This is a known issue and a public burt has been posted . http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=465867

Workaround is to add the NFS license to the filer.  Reports notes that this should be fixed in the next release.

[stefan_pietsch]

Thanks!

But how can I add the NFS license when we didn't buy it?

We bought the SnapManager VI License, though!

Has it been fixed in VSC 2.1?

Kind regards,

Stefan

[watan]

I'm not part of the VSC team so not sure if this got rolled into 2.1 as its not listed in the burt fixes.  I'll see if I can find more info or get somebody from VSC to chime in.