The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to register at next log in.Please note that access to your NetApp data may take up to 1 hour.To learn more, read the FAQ and watch the video.Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.
I would recommend reviewing the following KB articles below; often this issue is a DNS lookup problem where Balance is not able to resolve one of the host names (shortname) for the HA pair. My suggestions would be to make sure the prospect is running the latest release of balance and performing a "nslookup" on the FQDN, IP and Hostname for "BOTH" nodes in a HA pair. Also, under the admin--> Configuration tab, Enter the prospects [Domain Search name] e.g Netapp.com my.lab.org
Hi Alberto, A CSS support Escalation engineer can get you access as root. The Engineering root password is not typically passed out. I would be happy to assist you and we can discuss offline if you would like to contact me directly.