Unable to restart wfa on Linux

[prasadkm0204]

sudo ./wfa.pl --restart
Password:
Stopping wfa-server: [ OK ]
wfa-db server PID file could not be found! [FAILED]
Starting wfa-db.The server quit without updating PID file ([FAILED]A/wfa/mysql/data/wfa-db.pid).
Starting wfa-db.The server quit without updating PID file ([FAILED]A/wfa/mysql/data/wfa-db.pid).
Starting wfa-server: [ OK ]
-bash-4.1$

I recently installed the linux version and it was working fine until I attempted to restart.

Now the db isn't coming up as a result of which I am unable to login.

Can you please help resolve this.

Thanks,

[prasadkm0204]

sudo /sbin/service 'wfa-db' restart
Password:
Stopping wfa-server: [ OK ]
wfa-db server PID file could not be found! [FAILED]
Starting wfa-db.The server quit without updating PID file ([FAILED]A/wfa/mysql/data/wfa-db.pid).

[asulliva · Accepted solution]

Check in /var/log/wfa and see what the logs are reporting when you try and start the service.

Andrew

[prasadkm0204]

Thanks. That helped.

Issue

--

2015-10-08 16:00:40 26796 [ERROR] Fatal error: Can't change to run as user 'wfa' ;  Please check that the user exists!

I wasn't aware that WFA requires a userid - wfa to be on the system.

We have a internal process that takes care of account mgmt that erases any non-standard accounts.

I'll figure out how to get wfa on it. But meanwhile, this resolved the issue for me.

-Prasad

[harikesh]

Could you share contents of the file /var/log/mysqld.log and could you please verify if there is no mysql process on the system, after you have tried restart.