Active IQ Unified Manager Discussions

netapp-harvest - dashboard import fails.




I am getting this error when I attempt to import the dashboard.


[root@gmlcpharvhl0001 init.d]# /opt/netapp-harvest/netapp-manager -import

[OK     ] Will import dashboards to

[ERROR ] Failed to import dashboard [db_netapp-detail-network-port.json] due to error: 501 Protocol scheme 'https' is not supported (Crypt::SSLeay or IO::Socket::SSL not installed)

[ERROR ] -Response was :LWP will support https URLs if either Crypt::SSLeay or IO::Socket::SSL

is installed. More information at




Hi @bavy


It looks like the dependencies have not been met.


From the Harvest admin guide:


yum (RHEL, CentOS, etc)

apt-get (Debian, Ubuntu, etc)

sudo yum install perl-JSON perl-libwww-perl perl-XML-Parser perl-Net-SSLeay perl-Time-HiRes perl-Excel-Writer-XLSX

For RHEL7 also:
sudo yum install perl-LWP-Protocol-https

sudo apt-get install libjson-perl libwww-perl libxml-parser-perl liblwp-protocol-https-perl libexcel-writer-xlsx-perl


You didn't mention your linux distro but my guess (and from the error message URL) is that you are missing the HTTPS specific LWP module that I've highlighted in red.  I would try installing the appropriate package and then doign the dashboard import again.



Chris Madden

Storage Architect, NetApp EMEA (and author of Harvest)

Blog: It all begins with data


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