Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Active IQ and AutoSupport Discussions

Alert script won't run under ActiveIQ 9.7P1

DCB_Colorado

I created a new server - Windows 2019 Standard (VM)

 

1. Installed OCUM 9.5.

2. Restored backup from our current OCUM 9.5 server.

3. During validation, alert scripts wouldn't run.  No indication in ocum-script.log of even an attempt to run.

4. Upgraded to ActiveIQ UM 9.7P1 successfully (which is the end state we were going to) to see if it fixed the problem.

5. Alert script still won't run.  No indication in ocum-script.log either.

6. Have a current ticket open but no joy so far.

 

Any ideas?

 

Thanks for any pointers!

1 ACCEPTED SOLUTION

andris

This discussion area is for the NetApp Active IQ web portal and related AutoSupport topics.

 

Try posting here:
https://community.netapp.com/t5/Data-Infrastructure-Management-Software-Discussions/bd-p/oncommand-storage-management-software-discussions

View solution in original post

1 REPLY 1

andris

This discussion area is for the NetApp Active IQ web portal and related AutoSupport topics.

 

Try posting here:
https://community.netapp.com/t5/Data-Infrastructure-Management-Software-Discussions/bd-p/oncommand-storage-management-software-discussions

View solution in original post

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public