Customize AutoSupport Notification function from the NOW site

[#1]

Just want to know whether the content of this notification is the same as the "option autosupport.to". As this is web based, then the customer won't receive the bulk emails as from autosupport.to

Regards,

Terrence

[#2]

Simplified....cover well here I believe.

https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb16170