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Destroy Failed Disks - No Return

metuckness

I just purchased a netapp, had it a couple weeks. When I spoke to the sailes rep and purchased the unit I was supposed to have gotten the option to destroy failed disks since we are a 911 Dispatch center and the data on the drives can possible hold confidential information.

 

I had a drive fail, I replaced it with the one sent over today, but the email and the box says I Have to return the drive. Where can I find out if that destroy clause was indeed included in my purchase? What would it be called in my licenses?

1 ACCEPTED SOLUTION

Sahana

Hi,

 

Please have your accounts manager check for Nonreturnable Disk or  active Non-Return Policy in your contract.

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

View solution in original post

1 REPLY 1

Sahana

Hi,

 

Please have your accounts manager check for Nonreturnable Disk or  active Non-Return Policy in your contract.

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

View solution in original post

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