Our customer wants to view all their filers on their NOW account credentials. Currently, they can only view 1 filer out of 12. And on my account, since my company is a reseller, I can view 11 filers out of 12 for their company. The total Netapp systems are 12 for this customer. One can be viewed by this customer and the other eleven can be viewed by us. Now, how can they view all their filers on their account?
Both. My Support > Systems > View Installed System and
My Support > My Autosupport.
Have some questions about the access level
Can the Customer (with customer access level) can have access to My Autosupport - dashboard including config, risks, etc. or only the Reseller (with reseller access level)? If so, does it mean they can only view it under Installed System but not on My AutoSupport?