Active IQ and AutoSupport Discussions

My Autosupport site offline?

m_zoutewelle

Is there a problem with the My Autosupport site? When I'm trying to launch MyAutosupport i'll get an error;

A 500 error has occurred:


  • System Error

4 REPLIES 4

m_zoutewelle

It seems to be an known issue and the development team opened a case for it.

rorzmcgauze

I've just tried and I  can get logged in to ASUP fine. Can get to Storage efficiency and protocol throughput graphs no problem

m_zoutewelle

I've tried with IE9, Chrome en IE7 but nothing works. Just opened a case to solve this issue. Strange thing is that it does work with the mobile app

andris

I am not seeing any problems with My AutoSupport - this is as an employee from a VPN connection, at least.

Definitely follow the instructions here to open a support ticket: https://support.netapp.com/willows/pri/feedback.do

Regards,

-Andris

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