‎2012-10-11 01:26 AM
Is there a problem with the My Autosupport site? When I'm trying to launch MyAutosupport i'll get an error;
A 500 error has occurred:
‎2012-10-11 02:00 AM
I've just tried and I can get logged in to ASUP fine. Can get to Storage efficiency and protocol throughput graphs no problem
‎2012-10-11 02:07 AM
I've tried with IE9, Chrome en IE7 but nothing works. Just opened a case to solve this issue. Strange thing is that it does work with the mobile app
‎2012-10-11 06:08 AM
I am not seeing any problems with My AutoSupport - this is as an employee from a VPN connection, at least.
Definitely follow the instructions here to open a support ticket: https://support.netapp.com/willows/pri/feedback.do
Regards,
-Andris
‎2012-10-11 11:45 PM
It seems to be an known issue and the development team opened a case for it.
