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Active IQ and AutoSupport Discussions

Storage efficency 2.0 beta not reporting up to date autosupports


Has anyone had the issue or Storage effiency 2.0 beta version not reporting up-to-date autosupports? I have filers that only have information ending in Feb 2012. I have another filer that doesnt record any infomation at all?



Any news on this? I got the same issue - No Trend Details from 022012....


Data until May 2012 has been updated.

Our sincere apologies for the delay and any inconvenience this may have caused.




No News, Ive had several people contact me to tell me they have the same issue, but I've not had any luck with netapp tech support on this. I have requested the Netapp support manager for my Govt Contract to submit a support ticket, maybe they would get a better response internally than a customer would.

If the Beta version isnt working they should just remove it, I cant tell you how much time I have spent with managment trying to explain to them why the Beta version doesnt report properly...managment loves the beta version it breaks down everything so simply that it can be easily explainable to the customer.

My life would be easier if Managment didnt like the beta version

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