Active IQ and AutoSupport Discussions

Visualization tool no longer displays cables

HUX20002000
2,001 Views

Re: ActiveIQ Digital Advisor -> ClusterViewer -> Visualization -> Cables

 

This screen shows all my switches, controllers and shelves and it used to show the cable connections between them, along with a section at the top with checkboxes allowing me to enable/disable display of the cables between the switches-to-controllers and the controllers-to-shelves. Now, however, those cables are gone, as is that section with the checkboxes. (See attached screenshot - ignore the black rectangles; that's just me obscuring my serial nos.)

 

I've tried this in Chrome and Edge, with the same result, so I don't think it's a brower issue.

 

Anyone know how to fix this?

1 ACCEPTED SOLUTION

bretta
1,822 Views

It is mostly fixed as of late last week. Try it out. I used the word mostly, because the controller to shelf cables have been fixed. There's still an issue with the cluster interconnect cables.

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4 REPLIES 4

bretta
1,986 Views

I opened a ticket for this to be investigated.

HUX20002000
1,826 Views

Hi bretta, did you get a response from your ticket? I'm very interested to know if there's a  solution to this.

bretta
1,823 Views

It is mostly fixed as of late last week. Try it out. I used the word mostly, because the controller to shelf cables have been fixed. There's still an issue with the cluster interconnect cables.

HUX20002000
1,818 Views

Confirmed: I see the controller-to-shelf cabling again now.

 

Thanks for following up. Much appreciated!

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