Active IQ and AutoSupport Discussions

daily autosupport messages


Since upgrading to 8.1, we are receiving daily autosupport messages with subjects

HA Group Notification from filername (PERFORMANCE DATA) INFO

HA Group Notification from filername (MANAGEMENT_LOG) INFO

How can we stop these, and just receive the Weekly Log emails as before?

Why are these sent as HA Group Notifications? we do not have a HA setup.





In 8.1 autosupport is sent more frequently, to overcome message size limitation which could prevent weekly messages from being delivered. I do not think it is possible to change it.

I do not like “HA group” subject either, but all my systems are HA pairs so it does not bother me much. This change has to do with 7/cluster mode unification, where autosupport for the node is not necessarily sent from the same node (even for 7 mode).

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