Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Cloud Volumes ONTAP

About Software Support for Cloud ONTAP


Hi All,


I read Service Description.



I have a question about support for Cloud ONTAP.

Can we support it using the local language as with cDOT by e-mail when my customer opened the support case?



Best regards








Thank you for your reply.

I appreciate your big help.

Best regards





If you are asking about native language when a support case it open, only English is supported at this time. All cases are open to either our RTP support facility or the Wichita support facility


Hope this answers your question!



NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner