Cloud Volumes ONTAP

About Software Support for Cloud ONTAP

kaneko
3,488 Views

Hi All,

 

I read Service Description.

<http://www.netapp.com/us/system/pdf-reader.aspx?cc=us&m=ds-cloud-ontap-subscription-aws.pdf&pdfUri=tcm:10-131910>

 

I have a question about support for Cloud ONTAP.

Can we support it using the local language as with cDOT by e-mail when my customer opened the support case?

 

 

Best regards

 

--kaneko

 

2 REPLIES 2

Dawn_Hamel
3,464 Views

If you are asking about native language when a support case it open, only English is supported at this time. All cases are open to either our RTP support facility or the Wichita support facility

 

Hope this answers your question!

 

Dawn

kaneko
3,433 Views

Dawn-san,

 

Thank you for your reply.

I appreciate your big help.


Best regards

 

--kaneko

 

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