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Data Backup and Recovery

Snapdrive issue when MSCS failover is initiated. Failed to enumerate virtual disks. Error code 0xc0040376


HI All,

We are seeing Snapdrive issue when MSCS failover is initiated.  Failed to enumerate virtual disks. Error code 0xc0040376:


OS Name: Microsoft(R) Windows(R) Server 2003, Enterprise Edition

OS Version: 5.2.3790 Service Pack 2 Build 3790

System Model: IBM eServer BladeCenter HS22 (7870AC1)    

Processor(s): (2) 2.9GHz quad-core Intel Xeon (64-bit Capable: Nehalem)

Memory: 24GB, Speed: Optimized to 1333MHz

Expansion Card: Qlogic (QMI2572), 4 GB Fibre Channel Expansion Card, CIOv (Combinational (or Combo) IO Vertical expansion card)

QLogic 4GB HBA BIOS: 2.08, EFI version: 2.18

QLogic 4GB ISP24xx Firmware: 5.02.01

QLogic 4GB HBA Driver version:

QLogic 4GB HBA Driver FW version: 4.04.07

NetApp FCP SnapDrive Software Suite:QLogic’s SANsurfer FC HBA Manager: Standalone_sansurfer5.0.1b37_windows 

Data ONTAP® DSM 3.3 for Windows x86

NetApp FCP windows host utilities 5.2 x86

Snapdrive 6.1 x86

Event Type: Warning
Event Source: SnapDrive
Event Category: Generic event
Event ID: 312
Date:  2/22/2010
Time:  10:57:20 AM
User:  N/A
Failed to enumerate LUN.
Device path: '\\?\mpio#disk&ven_netapp&prod_lun&rev_0.2_#1&7f6ac24&0&486e56744c4a547839444432#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
Storage path: '/vol/mdwsqlprod01v1_quorum/mdwsqlprod01v1_quorum'
SCSI address: (1,0,0,4)
Error code: 0xc0040376
Error description: LUN is not recognized by Windows. Possible reasons: this disk is not formatted, or this disk is under delete/disconnect/restore operation. Storage system 'ntapmd12', path '/vol/mdwsqlprod01v1_quorum/mdwsqlprod01v1_quorum', s/n 'HnVtLJTx9DD2'.

Event Type: Error
Event Source: ClusSvc
Event Category: Startup/Shutdown
Event ID: 1073
Date:  2/22/2010
Time:  11:06:01 AM
User:  N/A
Cluster service was halted to prevent an inconsistency within the server cluster. The error code was 5027.




Did you have a look at this thread?



HI Radek

The problem occurs when we failover, not during a reboot. Also the SnapDrive Event ID is 312 (The KB article refers to Event ID 310). This is the Error code: 0xc0040376. I have also set the preferred IP address setting for the filer in SnapDrive 6.1 on the host.



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