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SnapCreator 4.3 on AIX 6.1 Perl Installation Error

NDMP
4,800 Views

Hi,

 

I have a customer with a new AIX System (Version 6.1). We try to install the Snapcreator Agent 4.3 on this system but we get an error message.

 

Here the Output:

 

/opt/NetApp/scAgent4.3.0.

./snapcreator --setup
Can't load 'auto/Term/ReadKey/ReadKey.so' for module Term::ReadKey:     0509-022 Cannot load module auto/Term/ReadKey.
        0509-026 System error: A file or directory in the path name does not exist. at /</opt/NetApp/scAgent4.3.0/snapcreator>DynaLoader.pm line 219.
 at perlapp line 843.
BEGIN failed--compilation aborted at snapcreator.pl line 35.

 

The AIX 6.1 Version is:

oslevel -s
6100-09-07-1614

 

The Perl Modul has following Version:

lslpp -L|grep perl
  perl.libext                2.2.8.0    C     F    Perl Library Extensions
  perl.rte                 5.8.8.488    C     F    Perl Version 5 Runtime
  perl                       5.8.8-2    C     R    The Perl programming language
  perl-TermReadKey            2.30-1    C     R    A perl module for simple

 

 

 

I hope anyone has an idea for this issue

 

best regards,

Andreas

 

 

2 REPLIES 2

gales
4,100 Views

Did you find a fix for this problem?   Ran into the same thing with my customer today.

 

Can't load 'auto/Term/ReadKey/ReadKey.so' for module Term::ReadKey:     0509-022 Cannot load module auto/Term/ReadKey.

        0509-026 System error: A file or directory in the path name does not exist. at /</SANTools/scServer4.3.0/snapcreator>DynaLoader.pm line 219.

at perlapp line 843

gales
4,035 Views

Closing the loop, this is BURT 1014940, resolve by upgrading to v4.3.1.

 

Have a fantastic day Smiley Very Happy

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