Digital Support

NetApp Support Site - Feb. 18, 2021 Site Release

Laura_C
NetApp

The weekly release included the following features and enhancements. You may need to log on to see features:

 

Non-technical feedback form

  • Feature description: The non-technical feedback form allows users to report and open a ticket on non-technical issues.
  • Release included: Enablement of a new selection to request a Support Admin Role for customers and partners which allows access to the new feature System Maintenance. Ability to select from a pick list for some form fields including company. Log on to see all selections.

System Maintenance

  • Feature description:  The new System Maintenance workflow allows users to update data on multiple systems simultaneously for addresses, contacts, preferences and the ability to decommission systems.  A Support Admin role is required to access. 
  • Release included:  New System Maintenance workflow and ability to request a Support Admin role. Learn more.

 

Contact us for any support site feedback

 

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