Digital Support

Support Site Feature Focus: New System Maintenance and Support Admin role

Laura_C
NetApp

Have you ever wanted to update data for multiple systems or serial numbers at one time?  Change addresses of multiple serial numbers? Update a primary contact for multiple systems? Decommission multiple serial numbers? Well, now you can do all this and more.

 

The support site team is excited to share a new feature has launched to allow customers and partners to manage bulk updates to system addresses, contacts, preferences and to decommission systems via System Maintenance. 

 

To request a Support Admin role and gain access to System Maintenance, log on to the support site and fill out the non-technical feedback form selecting Support Admin > Request Access. You must be a customer or partner or have a customer email as a NetApp employee to sign up.

 

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