Solved: Restoring to Factory Defaults E2724

Trubida · ‎2017-02-03

I'm trying to repurpose an existing e2724 array. I cannot connect to the device with Santricity as the IP addresses were changed and I don't know what they are. I've tried connecting to the default IP addresses on both ports but that won't work. When I connect to the serial port and try to type anything the test is garbled. Can anyone help out?

Trubida · ‎2017-02-07

I was wable to get this resolved. In case anyone else runs into this here's the steps I took.

I tried to connect to the console using every baud rate, parity and flow control option available. I couldn't get any of them to display and readable output. I then connect a network cable to one of the mgmt ports and used wireshark to capture data. In looking at the wireshark data I was able to find the IP address assigned to the controller. I was then able to connect to that IP address using Santricity. Once connected I was able able to reset the IP addresses to what I wanted them to be.

View solution in original post

hariprak · ‎2017-02-07

Hi,

Check this community discussion thread http://community.netapp.com/t5/E-Series-SANtricity-and-Related-Plug-ins-Discussions/E-series-storage-factory-default/m-p/32117#U32117

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Trubida · ‎2017-02-07

I was wable to get this resolved. In case anyone else runs into this here's the steps I took.

I tried to connect to the console using every baud rate, parity and flow control option available. I couldn't get any of them to display and readable output. I then connect a network cable to one of the mgmt ports and used wireshark to capture data. In looking at the wireshark data I was able to find the IP address assigned to the controller. I was then able to connect to that IP address using Santricity. Once connected I was able able to reset the IP addresses to what I wanted them to be.