General Discussion

FAS2720 Product Number

CC_NetApp
2,934 Views

Hi,

 

I am trying to raise a support call with but cannot find the product number of our FAS2720.  Any ideas where I might find this?

 

my email is <removed by admin>

 

Many Thanks

1 ACCEPTED SOLUTION

SpindleNinja
2,931 Views

serial number:    

 

Cluster::> node show -fields serialnumber

 

it's also physically printed on the box.  

 

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3 REPLIES 3

SpindleNinja
2,932 Views

serial number:    

 

Cluster::> node show -fields serialnumber

 

it's also physically printed on the box.  

 

CC_NetApp
2,921 Views

Thanks for clearing that up for me.  I am new to NetApp storage so still trying to grasp all the components and what they reference.  Is the product number basically the SN of any of the nodes?

SpindleNinja
2,903 Views

i've seen it referred to as a "product serial number" before.  but that's what you will need to open a ticket.  

 

You should also be able to see the system when you login in to http://mysupport.netapp.com/ and Active IQ (AutoSupport)  https://mysupport.netapp.com/myautosupport/dist/index.html   

 

If you don't see the system there either,   I would work with your rep and or support to make sure that you can. 

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