FAS2720 Product Number

[CC_NetApp]

Hi,

I am trying to raise a support call with but cannot find the product number of our FAS2720.  Any ideas where I might find this?

my email is <removed by admin>

Many Thanks

[SpindleNinja · Accepted solution]

serial number:    

Cluster::> node show -fields serialnumber

it's also physically printed on the box.  

[CC_NetApp]

Thanks for clearing that up for me.  I am new to NetApp storage so still trying to grasp all the components and what they reference.  Is the product number basically the SN of any of the nodes?

[SpindleNinja]

i've seen it referred to as a "product serial number" before.  but that's what you will need to open a ticket.  

You should also be able to see the system when you login in to http://mysupport.netapp.com/ and Active IQ (AutoSupport)  https://mysupport.netapp.com/myautosupport/dist/index.html   

If you don't see the system there either,   I would work with your rep and or support to make sure that you can.