Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

General Discussion

NetApp Support Site Down?


Is the NetApp support site down? Every time I try to log in, I get a message saying my username  and password are incorrect. I have made no changes to my login at all. I can log into the forum with the same username and password without a problem. This just started this afternoon, I could log in just fine earlier this morning. Any ideas?



Are you using Chrome?    I've had simalier random issues lately too. 


I am using Chrome. The issue was resolved the day after I posted this, but then it happened again just a day or so ago. Weird.

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