General Discussion

NetApp XCP service failed on Linux


Hi All,


I am part of a data migration project to move large amount +- 20TB data from NetApp to NetApp. I have configured and mounted the CIF shares on the source and target NetApp FAS 8020  Storage.


I am trying to install XCP File Analystics on Rocky Linux 9 box, I was able to activate xcp and install the required services (HTTPD and Postgresql). However the service xcp is failing with errors. see below outcome of "service xcp status" command. I have attached here the xcp logdump.log file. I have followed the instructions on the guide so I am not sure what I am missing.


[ root@localhost home]# service xcp status

Redirecting to /bin/systemctl status xcp.service xcp.service - XCP systemd service.
Loaded: loaded (/etc/systemd/system/xcp.service; enabled; vendor preset: disabled)
Active: (Result: exit-code) since Tue 2023-03-07 03:40:06 EST; lh 38min ago
Duration: 3.858s
Process: 134542 ExecStart=/bin/bash -ce exec /usr/bin/xcp --listen » /opt/NetApp/xFiles/xcp/xcpfalogs/xcp_console.log 2>&13
Main PID: 134542 (code=exited, status=l/FAILURE)
CPU: 3.757s
Mar 07 03:40:02 localhost.localdomain systemd[l]: Started XCP systemd service..
Mar 07 03:40:06 localhost.localdomain systemd[l]: xcp.service: Main process exited, code=exited, status=l/FAILURE Mar 07 03:40:06 localhost.localdomain systemd[l]: xcp.service: Failed with result 'exit-code'.
Mar 07 03:40:06 localhost.localdomain systemd[l]: xcp.service: Consumed 3.757s CPU time.



Listed some help below, let us know if that helps. I haven't used this app but just wondering as you are doing CIFS migration, you could also try to install the file analytics on a windows box.  Also, as I read, it is possible to run XCP SMB for data migration without installing XCP File Analytics in the Linux host.


NetApp XCP Service Fails to Start:


For this error, check this page:[xcp: ERROR: Catalog inaccessible: Cannot mount]


XCP service is not starting:


Can I run XCP SMB without installing XCP File Analytics in the Linux host?


After mounting CIFS share on Rocky Linux, mount hangs/dies - NetApp Knowledge Base
For any urgent technical queries/issues related to XCP, contact:
NetApp Global Support



The error says NFS isn't accessible but according to your description you're not supposed to mount an NFS, but SMB, share.