General Discussion

XCP File Analytics - XCP Gui failed in authentication


I am working on a project to find unnecessary data ( like games, photos and videos ) in cifs and nfs shares in our environment.

I am using XCP 1.6 File Analytics

I installed the package with the offline license on my Red Hat 7.6 server and it worked just fine after following the user guide for installation . The problem is  the authentication that fails while trying to sign in the web site of the xcp file analytics with "admin" user. I'm certain the password is correct, I reseted the password for 3 times and even deleted, installed and configured the xcp again on server. I saw in that the hash changes in the db when I change the password so it is not the problem. I tried the default  netapp passwords too. I think the problem is with the connection between the site and the db but I'm not sure what the problem is .

PostgreSQL version:

postgres (PostgreSQL) 9.2.24

Someone had this problem too? 

Any help would be appreciated






Have you found a solution? I'm experiencing the same as well and reinstalling everything does not resolve it.


Did not find any solution to this problem, sorry.

Sorry no. gave up waiting for next release to see if they fix GUI problem.

Eddie Velez
Director IT Infrastructure
Inphi Corporation
2953 Bunker Hill Lane, Suite 300
Santa Clara, CA 95054
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This can happen if backend XCP service or database service is not running. I would also reset the DB password.


Thanks for answering,
All services are active and I changed the DB password and still have the same problem @Rahul5 


i had the same problem and found that downloaded package was corrupted. I downloaded package again and ran to remove packages. re-ran to reinstall packages again, after that i was able to login. 

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