XCP error: Cannot allocate memory when sync nfs data

[Chinauser]

Hello everyone,

I use xcp synnc nfs data ,after  several hours, XCP error: Cannot allocate memory,I find xcp user manual,

Please follow the instructions in the following KBarticle: Cannot allocate memory when synching

NFS data.

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/NetApp_XCP/XCP:_ERROR:_Cannot_allocate_memory_-_when_syncing_NFS_data

But I have not premission  seeing  KB，who can help me.

Thanks

[darb0505]

Hi Chinauser,

Do you have a NetApp support account that you can sign into?  You have to have an account registered with NetApp Support to be able to fully view KB articles. 

Typically with this particular error, it is recommended to increase the memory and attempt to rerun the sync.

Let us know if you have additional questions.

Thanks

[Chinauser]

Hi

I had now account,i am netapp PS partner,but  prompt me not Permission to access

[darb0505]

Hi Chinauser,

I would recommend reaching out to our customer support team to open a non-technical case so we can review the permissions to make sure they are setup correctly.

Link: NetApp Technical Support

Thanks

[wareer]

Applicable on XCP Version 1.6.1 and above:
1)    Increase RAM
2)    run sync using "-reduce" option.  Sync is expected to finish with errors.  Once sync is finished, run subsequent syncs more frequently.
       ./xcp sync -id <index> -reduce
3)    if sync fails again in above step with memory related errors, then
       Increase RAM
       Execute a new base copy of the data
       Execute the sync again
       Schedule the sync in shorter intervals

Applicable on XCP Version 1.6 and below:
1.    Increase RAM
2.    Run sync with “-parallel 0”
       ./xcp sync -id <index> -parallel 0
3.    If sync failed again with memory errors, then do the following 
       Increase RAM
       Execute a new base copy of the data
       Execute the sync again
       Schedule the sync in shorter intervals