I have purchased this item (netapp h610s-2) second hand, from a local business, and i can not figure out how to set it up, i do think the main OS was removed from the device. Every time I try to search netapp.com i get the message that i am a guest and i do not have access to the resources. (can be very annoying as i own the hardware but i do not have access to support i need) I have contacted support but i get pushed from one department to another, and unless I do not understand the business model, I almost feel that they do not want me to have access to software regardless if I Own the hardware. I would appreciate some directions on who I need to contact to be able to gain access to the software that is made for the hardware purchased.
... View more
Hello good day. I want to mount an NFS volume from my NetApp storage to a Hikvision NVR. Each time I specify the file path, it discovers the NFS Mount, via the IP addresses configured on the storage. But it is greyed out on the NVR Server itself. Is there a compatibility issue here, or a permissions issue? Please help out to resolve this.
... View more
Hello, I Need some help, as I'm doing copy operation using XCP between two NAS shares [SVMs] which are located in Europe and NorthAmerica respectively. But getting timeout issues, as the copy operation is starting after 7 mins of delay. whereas Europe t Europe SVMs it is fast. Please help me with the above request. Attaching some logs. XCP 1.9.3; (c) 2024 NetApp, Inc.; Licensed to Vlad Artene-Sion [None] until Fri Feb 14 08:20:30 2025 Job ID: Job_test_trans_2024-06-11_18.00.23.898595_copy 4.23 KiB in (864/s), 3.53 KiB out (721/s), 5s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 10s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 15s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 20s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 25s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 30s Same as above it transfer 0 bytes for 7 mins and then actual copy starts.
... View more
I have a Storage Grid configured with redundant SG100s and (12) SG5712s for cold storage. I've been trying to find a way to collect all the drive information within the various nodes. This system is air-gapped and not connected to an active IQ. Each disk shelf has 10 drives, and rather not shut down each node individually to pull the drives and get the required P/N and S/N. The Grid Topology doesn't show this information and there are not methods I've found to display it via CLI. The A250 that is on the front end of the storage shows this info in the OnTap GUI, but the Storage Grid is a different beast. Any thoughts, or inputs would be greatly appreciated.
... View more
I have a Windows 2012 storage server with in-built drives. Have purchased FAS 2720A and planning to transfer all data. Can someone confirm what options I have to ensure smooth migration along with file permissions? I checked XCP but not getting details like how it will handle permissions while moving data. As well I can see a few 3rd party tools which are appearing very easy compared to the setup of Netapp XCP.
... View more