Trying to setup a remote NetApp on our network but am unable to ssh to it or access the webpage. I am able to ping and the local technicians are able to access the webpage. Firewalls are not blocking port 443 or 22 traffic. I've had the technicians disable the NetApp firewall entirely but that didn't help. I've done test-netconnection -port and the test for HTTPS and SSH fails on the NetApp, but when I test it on their gateway it succeeds. Is there some setting on the NetApp that I'm missing that could prevent remote users from accessing it? ... View more

Hi,   To connect controller AFF A300 with DS224C disk shelf, I want to know, can I use SAS hard drives in the disk shelf. Does AFF A300 controller supports SAS hard drives, as I see in tech specs of AFF A300, it mentions only SSD. ... View more

I am planning to add a new DS4246 disk shelf to an existing 6 node FAS8040. We have installation services and I need to answer the question:   "Please confirm if this shelf will be added to an existing loop or will a new loop needed to be created"   Any information is appreciated.    ... View more

Hello,   I Need some help, as I'm doing copy operation using XCP between two NAS shares [SVMs] which are located in Europe and NorthAmerica respectively. But getting timeout issues, as the copy operation is starting after 7 mins of delay. whereas Europe t Europe SVMs it is fast.   Please help me with the above request. Attaching some logs.   XCP 1.9.3; (c) 2024 NetApp, Inc.; Licensed to Vlad Artene-Sion [None] until Fri Feb 14 08:20:30 2025 Job ID: Job_test_trans_2024-06-11_18.00.23.898595_copy 4.23 KiB in (864/s), 3.53 KiB out (721/s), 5s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 10s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 15s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 20s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 25s 4.23 KiB in (0/s), 3.53 KiB out (0/s), 30s   Same as above it transfer 0 bytes for 7 mins and then actual copy starts. ... View more